Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
KATRINA O. MAHAYAG

KATRINA O. MAHAYAG

Dasmariñas City

Summary

Dynamic and results-driven professional with extensive experience in hospitality and customer service, notably as a Housekeeping Supervisor at Grand Mercy Hotel. Proven leadership and conflict resolution skills, complemented by strong point-of-sale expertise. Recognized for exceptional adaptability and a positive attitude, consistently enhancing team performance and guest satisfaction.

Overview

18
18
years of professional experience

Work History

Housekeeping Supervisor

Grand Mercy Hotel
Calbayog City
01.2025 - 07.2025

Cleaner

Sultana Home Cleaning Co.
Tubli
09.2022 - 05.2024

Cashier / Service Crew

K.P. Man Power WLL
06.2023 - 04.2024
  • Company Overview: Five-Guys International
  • Employee of the Month
  • February 2024
  • Five-Guys International

Domestic Helper (DH)
Busaiteen Muharraq
03.2020 - 09.2022

Cashier / Junior Cost Controller

Café Via-Mare Restaurant
Taguig City
09.2010 - 10.2019
  • Company Overview: G/F St. Lukes Medical Center Global
  • Certificate of Appreciation
  • 5 years of Loyal Service
  • September 05, 2015
  • Via-Mare Corp.
  • 7503 Bagtikan Street, San Antonio Village, 1200, Makati City
  • Certificate of Appreciation
  • Good Manufacturing Practices (GMP) Awareness
  • July 21, 2019
  • Via Mare Corp.
  • St. Lukes Medical Center, Global Taguig City
  • G/F St. Lukes Medical Center Global
  • Reference: Mr. Rosendo S. Cano
  • Branch Manager
  • Tel #: (02) 556-8982 / 556-9071

Cashier / Service Crew

FRESH N’ FAMOUS FOODS, INC.
Cebu City
08.2009 - 12.2009
  • Company Overview: Chowking Fuente Osmena Branch
  • Chowking Fuente Osmena Branch

Cashier

Harbour City Dimsum House Co., Inc.
Cebu City
10.2007 - 03.2008

Education

Course of Housekeeping Services -

Department of Tourism Eastern Visayas Region
Brgy. Rawis Calbayog City
04.2025

Bachelor of Science - Hotel Restaurant and Management, HRM

Tiburcio Tancinco Memorial Institute of Science And Technology
Calbayog City, Western Samar
01.2007

High School Graduate -

Christ The King College
Magsaysay Blvd. Calbayog City, Western Samar
01.2003

Elementary Graduate -

Calbayog Pilot Central School
Bugallon Street Calbayog City, Western Samar
01.1999

Skills

  • Point of Sales
  • Computer Skills
  • Communication
  • Ability to Work Under Pressure
  • Decision Making
  • Time Management
  • Self-Motivation
  • Conflict Resolution
  • Leadership
  • Adaptability
  • Positive Attitude
  • Multi-Tasking

Personal Information

  • Age: 38
  • Height: 5'0
  • Weight: 60 kgs
  • Citizenship: Filipino
  • Date of Birth: 11/25/86
  • Gender: Female
  • Marital Status: Single Mother
  • Religion: Roman Catholic
  • Place of Birth: Western Samar

Timeline

Housekeeping Supervisor

Grand Mercy Hotel
01.2025 - 07.2025

Cashier / Service Crew

K.P. Man Power WLL
06.2023 - 04.2024

Cleaner

Sultana Home Cleaning Co.
09.2022 - 05.2024

Domestic Helper (DH)
03.2020 - 09.2022

Cashier / Junior Cost Controller

Café Via-Mare Restaurant
09.2010 - 10.2019

Cashier / Service Crew

FRESH N’ FAMOUS FOODS, INC.
08.2009 - 12.2009

Cashier

Harbour City Dimsum House Co., Inc.
10.2007 - 03.2008

Course of Housekeeping Services -

Department of Tourism Eastern Visayas Region

Bachelor of Science - Hotel Restaurant and Management, HRM

Tiburcio Tancinco Memorial Institute of Science And Technology

High School Graduate -

Christ The King College

Elementary Graduate -

Calbayog Pilot Central School
KATRINA O. MAHAYAG