KATRINA O. MAHAYAG
Dasmariñas City
Summary
Dynamic and results-driven professional with extensive experience in hospitality and customer service, notably as a Housekeeping Supervisor at Grand Mercy Hotel. Proven leadership and conflict resolution skills, complemented by strong point-of-sale expertise. Recognized for exceptional adaptability and a positive attitude, consistently enhancing team performance and guest satisfaction.
Overview
18
18
years of professional experience
Work History
Housekeeping Supervisor
Grand Mercy Hotel
Calbayog City
01.2025 - 07.2025
Cleaner
Sultana Home Cleaning Co.
Tubli
09.2022 - 05.2024
Cashier / Service Crew
K.P. Man Power WLL
06.2023 - 04.2024
- Company Overview: Five-Guys International
- Employee of the Month
- February 2024
- Five-Guys International
Domestic Helper (DH)
Busaiteen Muharraq
03.2020 - 09.2022
Cashier / Junior Cost Controller
Café Via-Mare Restaurant
Taguig City
09.2010 - 10.2019
- Company Overview: G/F St. Lukes Medical Center Global
- Certificate of Appreciation
- 5 years of Loyal Service
- September 05, 2015
- Via-Mare Corp.
- 7503 Bagtikan Street, San Antonio Village, 1200, Makati City
- Certificate of Appreciation
- Good Manufacturing Practices (GMP) Awareness
- July 21, 2019
- Via Mare Corp.
- St. Lukes Medical Center, Global Taguig City
- G/F St. Lukes Medical Center Global
- Reference: Mr. Rosendo S. Cano
- Branch Manager
- Tel #: (02) 556-8982 / 556-9071
Cashier / Service Crew
FRESH N’ FAMOUS FOODS, INC.
Cebu City
08.2009 - 12.2009
- Company Overview: Chowking Fuente Osmena Branch
- Chowking Fuente Osmena Branch
Cashier
Harbour City Dimsum House Co., Inc.
Cebu City
10.2007 - 03.2008
Education
Course of Housekeeping Services -
Department of Tourism Eastern Visayas Region
Brgy. Rawis Calbayog City04.2025
Bachelor of Science - Hotel Restaurant and Management, HRM
Tiburcio Tancinco Memorial Institute of Science And Technology
Calbayog City, Western Samar01.2007
High School Graduate -
Christ The King College
Magsaysay Blvd. Calbayog City, Western Samar 01.2003
Elementary Graduate -
Calbayog Pilot Central School
Bugallon Street Calbayog City, Western Samar01.1999
Skills
- Point of Sales
- Computer Skills
- Communication
- Ability to Work Under Pressure
- Decision Making
- Time Management
- Self-Motivation
- Conflict Resolution
- Leadership
- Adaptability
- Positive Attitude
- Multi-Tasking
Personal Information
- Age: 38
- Height: 5'0
- Weight: 60 kgs
- Citizenship: Filipino
- Date of Birth: 11/25/86
- Gender: Female
- Marital Status: Single Mother
- Religion: Roman Catholic
- Place of Birth: Western Samar
Timeline
Housekeeping Supervisor
Grand Mercy Hotel
01.2025 - 07.2025
Cashier / Service Crew
K.P. Man Power WLL
06.2023 - 04.2024
Cleaner
Sultana Home Cleaning Co.
09.2022 - 05.2024
Domestic Helper (DH)
03.2020 - 09.2022
Cashier / Junior Cost Controller
Café Via-Mare Restaurant
09.2010 - 10.2019
Cashier / Service Crew
FRESH N’ FAMOUS FOODS, INC.
08.2009 - 12.2009
Cashier
Harbour City Dimsum House Co., Inc.
10.2007 - 03.2008
Course of Housekeeping Services -
Department of Tourism Eastern Visayas Region
Bachelor of Science - Hotel Restaurant and Management, HRM
Tiburcio Tancinco Memorial Institute of Science And Technology
High School Graduate -
Christ The King College
Elementary Graduate -
Calbayog Pilot Central School
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