Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katrina Marie A. Pineda

Caloocan City

Summary

Energetic and empathetic individual with passion for guiding others through personal and professional transitions. Possesses deep understanding of challenges and opportunities involved in navigating change, coupled with excellent communication and problem-solving skills. Dedicated to making meaningful impact by helping clients achieve their goals and thrive in new environments.

Developed strong coaching and mentoring abilities in dynamic, client-focused environment. Skilled in fostering positive relationships and guiding individuals through significant life changes. Seeking to leverage these transferrable skills in new field to drive meaningful outcomes and support personal growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Transition Coach

AFNI
12.2021 - Current

Customer Service Associate

TELUS
08.2021 - 12.2021

Customer Service Associate

SITEL
02.2020 - 08.2021

Customer Support Associate

CONCENTRIX
04.2019 - 02.2020

Sales Associate

UNITED COLORS OF BENETTON
01.2014 - 01.2016

Hostess/Line Cook( Pantry Station)/trainor

AMERICANA KUWAIT FOOD COMPANY
01.2010 - 01.2014

Receptionist/Marketing Assistant

FOREVER FLAWLESS FACE AND BODY CENTER PHIL.
01.2005 - 01.2008

Education

BS - Hotel and Restaurant Management

OUR LADY OF FATIMA UNIVERSITY

Secondary -

CAMARIN HIGH SCHOOL
01.2000

Primary -

ST. JOSEPH STUDY CENTER
01.1997

Skills

  • Good temperament
  • Good sportsmanship
  • Computer literate
  • Fast learner
  • Willing to undergo training
  • Can work under pressure
  • Adapt easily to any environment
  • Versatile
  • Flexible in interacting with various kinds of individuals

Timeline

Transition Coach

AFNI
12.2021 - Current

Customer Service Associate

TELUS
08.2021 - 12.2021

Customer Service Associate

SITEL
02.2020 - 08.2021

Customer Support Associate

CONCENTRIX
04.2019 - 02.2020

Sales Associate

UNITED COLORS OF BENETTON
01.2014 - 01.2016

Hostess/Line Cook( Pantry Station)/trainor

AMERICANA KUWAIT FOOD COMPANY
01.2010 - 01.2014

Receptionist/Marketing Assistant

FOREVER FLAWLESS FACE AND BODY CENTER PHIL.
01.2005 - 01.2008

Secondary -

CAMARIN HIGH SCHOOL

Primary -

ST. JOSEPH STUDY CENTER

BS - Hotel and Restaurant Management

OUR LADY OF FATIMA UNIVERSITY
Katrina Marie A. Pineda