KATRINA MAMBOYO
BUSINESS ANALYST
Pasay City
Summary
- To be able to pursue the career that I want in an organization or company - To use my skills, knowledge, and expertise in achieving the company’s goals with perseverance and hard work - To be part of a reputable organization which provides me job satisfaction, self-development, and help me achieve my personal goals as well as the organization’s goals - To provide innovation for the company and the society
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Business Analyst (Associate - Implementation)
Willis Towers Watson
Taguig, Metro Manila, Philippines
08.2020 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Cloud Applications Consultant
OpenText (Philippines), Inc.
01.2020 - Current
- Creates or build business specifications derived from documents provided by the client
- Analyzes specifications and creates test cases or scenarios to be used for functionality testing to ensure deliverables are defect free
Mapping Analyst
OpenText (Philippines), Inc.
10.2018 - 01.2020
- Creates or build moderate to complex EDI specifications based on the documents, structures, and specifications provided by clients.
- Creates and execute test cases or scenarios to ensure client requirements are met and deliverables are defect free.
Associate Software Quality Analyst
OpenText (Philippines), Inc.
07.2016 - 10.2018
- Obtain requirements and specifications needed in order to translate the project or map
- Determines test environment and business requirements
- Create and execute test cases for unit testing to ensure client requirements are met
Internship
Trend Micro
06.2015 - 10.2015
Education
Bachelor of Science - Information Technology
Far Eastern University
01.2012 - 01.2016
Skills
- EDI Testing
- Microsoft Office (PowerPoint, Word, Publisher, Access, Excel)
- Hardware Proficiency (Basic Troubleshooting)
- Analytical Thinker
- Keen to details
- Consistent Outstanding Performer
- Tech-Savvy
- Hard-working
- Values time-management
- Well Organized
- Optimistic
- Have the eagerness to achieve goals and careers
Accomplishments
- OpenText MSC Excellence Award, 12/01/16
- OpenText Customer Choice Award, 04/01/18
Core Competencies
EDI Testing, Microsoft Office (PowerPoint, Word, Publisher, Access, Excel), Hardware Proficiency (Basic Troubleshooting), Analytical Thinker, Keen to details, Consistent Outstanding Performer, Tech-Savvy, Hard-working, Values time-management, Well Organized, Optimistic, Have the eagerness to achieve goals and careers
Timeline
Business Analyst (Associate - Implementation)
Willis Towers Watson
08.2020 - Current
Cloud Applications Consultant
OpenText (Philippines), Inc.
01.2020 - Current
Mapping Analyst
OpenText (Philippines), Inc.
10.2018 - 01.2020
Associate Software Quality Analyst
OpenText (Philippines), Inc.
07.2016 - 10.2018
Internship
Trend Micro
06.2015 - 10.2015
Bachelor of Science - Information Technology
Far Eastern University
01.2012 - 01.2016