Summary
Overview
Work History
Education
Skills
References
Training
Timeline
Generic
Katrina G. Bustamante

Katrina G. Bustamante

Senior Analyst
Pasig City

Summary

Results-driven professional seeking a position in a dynamic work environment that fosters growth and collaboration. Eager to leverage skills and expertise to contribute effectively to company objectives while embracing opportunities for personal and professional development. Committed to continuous learning and improvement, ensuring alignment with organizational goals and success. Passionate about making a meaningful impact within a forward-thinking team.

Overview

12
12
years of professional experience

Work History

Senior Analyst

SPX Express (Shopee Philippines Inc.)
10.2024 - Current
  • Reports Analyst (October 2024 up to the present)

Senior Analyst

SPX Express (Shopee Philippines Inc.)
02.2023 - 10.2024
  • Claims and Investigation (February 2023 to October 2024)

Senior Analyst

SPX Express (Shopee Philippines Inc.)
02.2022 - 02.2023
  • Rider Support (February 2022 to February 2023)

Senior Analyst

SPX Express (Shopee Philippines Inc.)
03.2021 - 02.2022
  • Customer Service Last Mile Support (March 2021 to February 2022)

Risk Operations Analyst

Ubiquity Global Services
08.2019 - 11.2019
  • Risk Operations Analyst (August 2019 to November 2019)

Operations CSR II

TELUS International
08.2015 - 08.2019
  • Operations CSR II (August 2015 to August 2019)

Transaction Processing Analyst – Accounts Payable Helpdesk

Accenture
12.2014 - 05.2015
  • Transaction Processing Analyst – Accounts Payable Helpdesk (December 2014 to May 2015)

SAP PA Administrator in SAP HCM, HRIS

Universal Robina Corporation (Branded Consumer Foods Group)
04.2014 - 10.2014
  • SAP PA Administrator in SAP HCM, HRIS (April 2014 to October 2014)

Master Data Encoder, HRIS

Universal Robina Corporation (Branded Consumer Foods Group)
11.2013 - 04.2014
  • Master Data Encoder, HRIS (November 2013 to April 2014)

Education

Bachelor of Science - Human Resource Development Management

Pasig Catholic College
04.2001 -

High School Diploma -

Pasig Catholic College
04.2001 -

Skills

Excellent verbal and written communication

References

References available upon request

Training

  • Reports Analyst Training (October 2024)
  • Effective Communication (May 2022)
  • QA Training (2017)
  • End to End Accounts Payable Training (March 2 to 12, 2015)
  • Customer Service Training by Capability And Development Team (January 2015)
  • SAP HCM TM Module by JG Summit Corporate Information System (March 2014)
  • SAP HCM PA Module by JG Summit Corporate Information System (February 2014)
  • HR PRO CITRIX Timekeeping by URC Information System Division (January 2014)

Timeline

Senior Analyst

SPX Express (Shopee Philippines Inc.)
10.2024 - Current

Senior Analyst

SPX Express (Shopee Philippines Inc.)
02.2023 - 10.2024

Senior Analyst

SPX Express (Shopee Philippines Inc.)
02.2022 - 02.2023

Senior Analyst

SPX Express (Shopee Philippines Inc.)
03.2021 - 02.2022

Risk Operations Analyst

Ubiquity Global Services
08.2019 - 11.2019

Operations CSR II

TELUS International
08.2015 - 08.2019

Transaction Processing Analyst – Accounts Payable Helpdesk

Accenture
12.2014 - 05.2015

SAP PA Administrator in SAP HCM, HRIS

Universal Robina Corporation (Branded Consumer Foods Group)
04.2014 - 10.2014

Master Data Encoder, HRIS

Universal Robina Corporation (Branded Consumer Foods Group)
11.2013 - 04.2014

Bachelor of Science - Human Resource Development Management

Pasig Catholic College
04.2001 -

High School Diploma -

Pasig Catholic College
04.2001 -
Katrina G. BustamanteSenior Analyst