Katigbak Crisben
Lapu-Lapu City, Province Of Cebu,CEB
Summary
Adept at enhancing operational efficiency and team collaboration, I significantly increased productivity at Harbour City Dimsum House Co., Inc. by streamlining production processes. Renowned for exceptional customer service and problem-solving skills, I foster high-quality standards and satisfaction. My expertise includes cooking and fostering a positive, team-oriented environment.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
27
27
years of professional experience
Work History
Commissary Unit Head
Harbour City Dimsum House Co., Inc.
10.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Production Manager
Harbour City Dimsum House Co., Inc
12.2005 - 10.2019
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Restaurant Manager
Harbour City Dimsum House Co., Inc
04.2004 - 11.2005
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Service Crew Member
Jollibee Foods Corporation/ TYK Group of Companies
05.1998 - 10.2003
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
Diploma Program in Supply Management - Supply Chain Management
University of San Jose - Recoletos
Cebu City, Province Of Cebu, Philippines11-2022
Diploma in Food Preparation & Cooking (Culinary) - Culinary Arts
International Culinary Arts Academy Cebu
Cebu City, Province Of Cebu, Philippines11-2016
Bachelor of Science - Political Science
University of Cebu
Sanciangko St. Cebu City Philippines10-2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Cooking
Timeline
Commissary Unit Head
Harbour City Dimsum House Co., Inc.
10.2019 - Current
Production Manager
Harbour City Dimsum House Co., Inc
12.2005 - 10.2019
Restaurant Manager
Harbour City Dimsum House Co., Inc
04.2004 - 11.2005
Service Crew Member
Jollibee Foods Corporation/ TYK Group of Companies
05.1998 - 10.2003
Diploma Program in Supply Management - Supply Chain Management
University of San Jose - Recoletos
Diploma in Food Preparation & Cooking (Culinary) - Culinary Arts
International Culinary Arts Academy Cebu
Bachelor of Science - Political Science
University of Cebu
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