Kathryn Mae Fernandez
Manager
Palawan,+63945-128-3251
Summary
I am a enthusiastic and self-motivated person who has developed a mature and responsible approach to any task that I undertake. I would like to broaden my experience by taking challenging assignment in order to grow and improve my communication and professional skills gained through previous experiences in hospitality industry.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Quality Assurance Supervisor and R&D
New City Commercial Corporation
Puerto Princesa City
12.2020 - Current
- Monitored testing processes, test development and user acceptance testing.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Provided development team with insights and recommendations on Product usability and functionality by reviewing and analyzing internal data.
- Used software to maintain database of test reports and calibration records.
- Prepared and interpreted Type reports, complete with comprehensive analysis of testing and results, for development team.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Collaborated with development team and reviewed technical specifications to create testing programs.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Fixed identified issues to increase productivity and boost workflows.
- Monitored product standards and quality-control programs.
- Addressed non-conformance issues, pausing production to correct errors.
- Promoted adherence to quality standards by educating personnel on quality control.
Assistant Manager
Zensho Food Pte Ltd
Singapore
01.2019 - 06.2020
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Established team priorities, maintained schedules and monitored performance.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Developed detailed plans based on broad guidance and direction.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Product Quality Manager
Puerto Prince Bee Food Corporation
Puerto Princesa City
04.2011 - 01.2019
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Established and tracked quality department goals and objectives.
- Determined quality department standards, practices, and procedures.
- Monitored staff organization and suggested improvements to daily functionality.
- Recorded, analyzed, and distributed statistical information.
- Implemented new quality assurance and customer service standards.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
Service Crew Member
Jolly Foods Corporation
Puerto Princesa City
03.2009 - 03.2011
- Measured and recorded storage temperatures for frozen, cold and hot items.
- Kept customers and crew areas organized.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
Education
Bachelor Of Hospitality Management - Hotel And Restaurant Management
Palawan State University
Puerto Princesa City 06.2006 - 04.2010
Skills
MS Office
undefinedAccomplishments
- Restaurant Operation Curriculum
- Principles of Labor and Cost Management
- First Aid Training
- Singapore Food Handling Seminar
Timeline
Quality Assurance Supervisor and R&D
New City Commercial Corporation
12.2020 - Current
Assistant Manager
Zensho Food Pte Ltd
01.2019 - 06.2020
Product Quality Manager
Puerto Prince Bee Food Corporation
04.2011 - 01.2019
Service Crew Member
Jolly Foods Corporation
03.2009 - 03.2011
Bachelor Of Hospitality Management - Hotel And Restaurant Management
Palawan State University
06.2006 - 04.2010
Similar Profiles
Alyssa Linyette SombilloAlyssa Linyette Sombillo
Reconciliation Specialist at Rizal Commercial Banking Corporation- Head OfficeReconciliation Specialist at Rizal Commercial Banking Corporation- Head Office
Charles Lawrence CoreCharles Lawrence Core
General Manager/Executive Chef at King Aerospace Commercial CorporationGeneral Manager/Executive Chef at King Aerospace Commercial Corporation
Dakota DouglassDakota Douglass
Union Carpenter at Commercial Contracting CorporationUnion Carpenter at Commercial Contracting Corporation