Kathryn S. KUHONTA
Los Banos
Summary
Dynamic revenue cycle management professional with a proven track record at Los Banos Doctors Hospital, enhancing cash flow and achieving 100% accuracy in financial reporting. Expert in data analytics using Power BI and skilled in cross-functional leadership, driving process improvements and regulatory compliance to optimize operational efficiency.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Manager - Enrollment and Billing Department
ICare
12.2025 - Current
- Lead end-to-end oversight of enrollment and billing operations, managing workflows, staff performance, and service delivery standards.
- Develop and implement standardized billing and enrollment procedures to improve accuracy, reduce processing delays, and enhance satisfaction.
- Monitor KPIs including claim acceptance rates, collection efficiency, and enrollment completion timelines; build interactive dashboards and deliver data-driven reports using Power BI to guide strategic decisions.
- Ensure full compliance with healthcare regulations, data privacy standards, and organizational policies across all cycles.
- Collaborate with internal teams and external partners to resolve escalated inquiries, billing discrepancies, and eligibility issues.
- Utilize MAS, Oracle to maintain accurate records, process transactions, and generate operational reports.
- Train, mentor, and schedule department staff; foster accountability and consistent adherence to operational protocols.
Revenue Cycle Management Head
Los Banos Doctors Hospital and Medical Center Inc.
12.2024 - 12.2025
- Directed all revenue cycle functions: billing, collections, cash posting, and account reconciliation; maintained 100% accuracy in financial reporting.
- Standardized workflows to reduce turnaround time and minimize uncollectible accounts; improved cash flow through proactive follow-up and denial management.
- Leveraged BizBox and Excel to analyze revenue trends, identify bottlenecks, and present performance insights to senior management.
- Ensured strict compliance with healthcare financial regulations and data protection standards.
- Utilized Oracle, Bizbox, PhilHealth Portal, and Healthcare Provider Portal to streamline claim processing, verify eligibility, and reconcile accounts.
- Led cross-departmental coordination to align billing, clinical, and administrative processes with organizational goals.
Treasury Supervisor
04.2024 - 12.2024
- Managed daily cash positioning, fund transfers, payment processing, and bank reconciliation; maintained accurate treasury records and audit trails.
- Implemented cost-control measures and optimized payment schedules to strengthen liquidity and operational efficiency.
- Used Excel, Word, and BizBox to prepare financial reports, track cash flow, visualize trends, and document treasury procedures.
- Oversaw treasury staff performance and reinforced internal controls to safeguard organizational assets.
Billing & Collection Manager
Healthserv Los Banos Medical Center, Inc.
01.2021 - 03.2024
- Spearheaded billing, claim submission, and collection strategies; increased revenue recovery and reduced days in accounts receivable.
- Mentored teams; established performance benchmarks and conducted regular process audits.
- Processed and validated claims through PhilHealth Portal and Healthcare Provider Portal; coordinated with insurance providers and patients to resolve disputes and expedite payments.
- Used BizBox and Excel to track collection rates, aging reports, and team performance metrics.
Assistant Finance Operations Manager
Healthserv Los Banos Medical Center, Inc.
01.2020 - 01.2021
- Supported financial operations: reporting, budgeting, and process documentation; identified inefficiencies and recommended improvements.
- Assisted in preparing financial statements, forecasts, and compliance reports using Excel, and BizBox
Financial Planning Staff
Healthserv Los Banos Medical Center, Inc.
01.2019 - 01.2020
- Collected and analyzed financial data to support budgeting and forecasting; monitored variances and reported findings to management.
Collection Officer
Healthserv Los Banos Medical Center, Inc.
01.2018 - 01.2020
- Managed accounts receivable portfolios; conducted timely follow-ups and negotiated payment arrangements.
Cashier
Healthserv Los Banos Medical Center, Inc.
01.2008 - 01.2018
- Processed patient payments, reconciled daily transactions, and maintained accurate cash records with zero material discrepancies.
Admin and Clerical Staff
Asia Brewery Incorporated
01.2007 - 01.2008
- Maintained filing systems, processed documentation, and coordinated administrative workflows using Word and Excel to support department efficiency.
Quality Assurance Inspector
Mitsubishi Steel Manufacturing Inc.
01.2007 - 01.2008
- Conducted quality checks, recorded inspection data, and ensured adherence to production and safety standards.
Inventory Clerk / Warehousing Staff
Philippine Steel Coating Corporation
01.2006 - 01.2007
- Monitored stock levels, processed receipts and issuances, and updated inventory records; supported warehouse organization and accuracy.
Education
Master of Business Administration -
Laguna College of Business and Arts
09.2026
Professional Diploma - International Culinary Arts and Restaurant Simulation
Lyceum of the Philippines Institute
01.2017
Bachelor of Science in Information Technology -
Laguna State Polytechnic University
01.2006
Skills
- Revenue Cycle Management & Optimization
- Financial Analysis, Reporting & Reconciliation
- Treasury & Cash Flow Management
- Process Improvement & Lean Six Sigma
- Cross-Functional Team Leadership
- Power BI
- Variance analysis
- Budget forecasting
- Internal control documentation
- Audit preparation
- Policy compliance monitoring
- Enrollment & Billing Operations Leadership
- Regulatory Compliance (HIPAA, Healthcare Standards)
- Data Analytics & Visualization: Power BI, Advanced Excel
- Strategic Planning and Cost Control
- ISO Quality Auditing and Administration
- Microsoft Office Suite: Word, Excel (Advanced), PowerPoint
- Data & Analytics: Power BI
- Enterprise & Financial Systems: Bizbox, Oracle
- Government & Health Portals: PhilHealth Portal, Healthcare Provider Portal
- Management & Information Systems: MAS, HRIS
Certification
- ServSafe Food Protection Manager, 14905543
- IQA - ISO Auditor
- Lean Six Sigma (Yellow - Black Belt)
- HIPAA Certification
- Medical Billing Certificate
- Power BI Data Analytics
- Advanced Microsoft Excel for Accountants & Bookkeeping Professionals
- TESDA National Certificates & Professional Lifestyle Training, TESDA
Applications And Technical Qualifications - Software Tools
- Microsoft Office Suite: Word, Excel (Advanced), PowerPoint
- Power BI
- Bizbox
- Oracle
- PhilHealth Portal
- Healthcare Provider Portal
- MAS
- HRIS
Financial Controls And Compliance
- Variance analysis
- Budget forecasting
- Internal control documentation
- Audit preparation
- Policy compliance monitoring
Disclaimer
I hereby certify that all information stated in this resume is true, accurate, and complete.
Timeline
Manager - Enrollment and Billing Department
ICare
12.2025 - Current
Revenue Cycle Management Head
Los Banos Doctors Hospital and Medical Center Inc.
12.2024 - 12.2025
Treasury Supervisor
04.2024 - 12.2024
Billing & Collection Manager
Healthserv Los Banos Medical Center, Inc.
01.2021 - 03.2024
Assistant Finance Operations Manager
Healthserv Los Banos Medical Center, Inc.
01.2020 - 01.2021
Financial Planning Staff
Healthserv Los Banos Medical Center, Inc.
01.2019 - 01.2020
Collection Officer
Healthserv Los Banos Medical Center, Inc.
01.2018 - 01.2020
Cashier
Healthserv Los Banos Medical Center, Inc.
01.2008 - 01.2018
Admin and Clerical Staff
Asia Brewery Incorporated
01.2007 - 01.2008
Quality Assurance Inspector
Mitsubishi Steel Manufacturing Inc.
01.2007 - 01.2008
Inventory Clerk / Warehousing Staff
Philippine Steel Coating Corporation
01.2006 - 01.2007
Master of Business Administration -
Laguna College of Business and Arts
Professional Diploma - International Culinary Arts and Restaurant Simulation
Lyceum of the Philippines Institute
Bachelor of Science in Information Technology -
Laguna State Polytechnic University