Kathleen Alessandra Mori

• Wrote, edited and updated project manuals and technical documentation used by the operations team.
• Completed administrative tasks by performing business correspondence, transcription and data entry.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Successfully completed special projects to exceed goals for the organization.
• Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
• Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
• Created forms using Jotforms, reports, logs and records to quickly handle all documentation for human resources.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Answered telephone calls to field inquiries from clients and various other callers seeking information.
• Developed recordkeeping systems for client/employee records and company documents to optimize operations and reduce project lags.
• Effectively supported weekly meetings, taking in-depth notes and disseminating minutes to all attendees.
• Monitoring/Tracking of Client Status/Invoices
• Daily entry of Client's ADLs in Axiscare
• Streamlined HR efficiencies, created onboarding process for new employees.
• Accurately prepared weekly payroll and tracking data using ADP system.
• Assisted with the new hire onboarding process.

• Text marketing for potential leads and sellers
• Generating lists from Propelio
• Email Marketing
• Skip Tracing for relevant contact numbers/info
• Documentation of potential leads in Podio
• Contact leads as needed

• Frequently studied the vaping industry market to keep abreast of new industry trends.
• Promoted business via social media to generate leads and maximize brand identity.
• Managed administrative logistics of events planning, fee collection, event booking and event promotions for the shop and products.
• Developed and maintained relationships with customers and suppliers through continual communication.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Handled day-to-day shipping and processing of orders in a timely manner.
• Created marketing materials for the shop/product using Canva/Adobe Photoshop/Lightroom

· Handled and organized department events for the whole year.
· Handled the due diligence and document retrieval requests received by our team and responds timely to the requesting client.
· Assigned due diligence projects to the paralegals
· Processed budget requests, reimbursements and filing of leaves of the team
· Monitoring/Tracking of the paralegals' requested budget, and current liquidation status
· Monitored the due diligence reports' movement among the team
· Prepared monthly update status reports of the due diligence projects and liquidation status.
· Organized workshop and seminars to be attended by the paralegals.
· Handled the daily car hire requests and out of town travel arrangements of the paralegals (hotel, flight and airport transfer arrangements)
· Handled the calendar schedules of the paralegals and lawyers for meeting requests.
· Prepared annexes for the Full Due Diligence/Initial Due Diligence Reports
· Archived FDD/IDD Reports with its annexes
· Researched certain regulations, ordinances, resolutions, etc. as needed
· Created annual year-end reports of the team for submission to the Legal Department Head.
· Prepared Title Trace back Diagrams as needed.
· Processed payables rendered by the team.
· Performs general clerical duties (photocopying, faxing, mail distribution and filing)
· Handles and maintains records of staff leaves/OT/hours rendered.
· Participated in PR Activities with the clients as needed.
· Assisted the lawyers/directors with their daily schedule and other tasks when needed.
· Knowledgeable in using Lexlibris

· Organized department events for the whole year round
· Organized seminars and workshops for the architects
· Handled in-house architectural services of our department
· Processed reimbursements/cash advances, filing of leaves of the staff and department head.
· Created PR/PO for the consultants/suppliers using SAP
· Scheduled product presentations of prospective suppliers to our senior architects
· Handled and maintained records of payables to consultants and suppliers
· Coordinated travel arrangements for the department head, foreign consultants, senior employees, etc.
· Handled and maintained records of staff leaves/OT/hours rendered
· Performed general clerical duties (photocopying, faxing, mail distribution and filing)
· Coordinated and maintained records for staff company phones, PRC ID Renewal, etc.
· Prepared presentations, update status for the department
· Processed liquidations of the cash advances rendered by our department head and staff
· Handled the calendar schedule of our department head and a few of our senior architects for meeting requests.
· Scheduled interviews with aspiring applicants.

• Contacted vendors, venue and stakeholders as directed and in professional manner.
• Supported planning, communications and scheduling of religious events.
• Supported events execution and venue set up and tear down.
• Ad Hoc duties as needed

• Processed over 100 support requests daily for technical assistance on wide range of issues related to cable, internet and phone issues.
• Provided Tier 1 IT support to non-technical internal users through desk side support services.
• Assisted customers with product selection based on stated needs, proposed use and budget.