KATHLEEN JOY S. VILLAMAYOR
Doha
Summary
To obtain a position that will enable me to use my skills, experiences, and ability to work well with people.
Overview
16
16
years of professional experience
Work History
Sales Engineer (January 2016 – Present)
BUILDERS CHOICE, INC.
Quezon City, Philippines
01.2016 - Current
- Reports directly to the General Manager / Owner.
- Follow Company rules, regulations and policies.
- Builds inter personal relationship and trust to superiors, colleagues and clients.
- Generates Sales to fulfill monthly and yearly quotas.
- Accommodate client’s inquiries and requests to improve customer satisfaction.
- Setting appointment to clients for product presentation and answering their requirements of needs.
- Doing cold calls, inbound and outbound.
- Assists clients for after sales like giving them information how to preserve or took care of the products they purchased.
- Operates efficiently to conclude site installation, repair, maintenance and test activities.
- Performs troubleshooting and strive to resolve issues.
- Coordinates delivery schedule to clients and relay the information to the logistics for proper plotting of schedule.
- Team up with colleagues and pass on important information.
- Discern customer needs and offer advice or recommendations.
- Direct Distributor in the Philippines of Hyundai Vinyl Floorings, LG Hausys Floorings and NOX Floorings from Korea
Sales Assistant / Telemarketer (September 2011 – 2015)
BUILDERS CHOICE, INC.
Quezon City, Philippines
09.2011 - 01.2015
- Reports directly to the General Manager / Owner.
- Follow Company rules, regulations and policies.
- Builds inter personal relationship and trust to superiors, colleagues and clients.
- Generates Sales to fulfill monthly and yearly quotas.
- Accommodate client’s inquiries and requests to improve customer satisfaction.
- Answers incoming phone calls and inquiries, follow up clients and assist with customer services needs.
- Doing cold calls, inbound and outbound.
- Assist walk-in clients in the showroom.
- Able to close a deal either through phone or personal.
- Drive sales and increase revenue by upselling and adding on services.
- Assist in preparing sales materials such as: Quotations, Company Profile, Proposal letters, Power point Presentations, Brochures, Swatches and Samples
- Send daily sales report using Microsoft Word, Excel and Power point. Depends upon the need of the Management.
- Encodes important sales data, pending deliveries, client order details, and stock availabilities using Microsoft Excel.
- Process Sales Order Form. Coordinate with Logistics, Accounting and Customers.
- Coordinate / Assist with clients for their orders for the following: Contact Person, Payment, Date and Time of Delivery, Site Delivery, Order details.
- Properly file all documents such as: Quotations, Sales Order Forms, Transmittal Slips, Other forms.
- Facilitate approval of request of Sales Engineers and Managers for the following: Budget, Calling Cards, Presentation Materials, Samples, Reports, etc.
- Provide inventory information to the Sales Engineers and Managers.
- Send proposals via fax or email upon instruction of Sales Engineers and Managers.
- Inventory and replenishment of Office supplies.
- Direct Distributor in the Philippines of Hyundai Vinyl Floorings, LG Hausys Floorings and NOX Floorings from Korea
Office Staff (Students Registration and Records Management Office)
DR. CARLOS S. LANTING COLLEGE
Novaliches, Quezon City, Philippines
08.2010 - 06.2011
- Reports directly to the Registrar.
- Evaluates the grades of students from the Grading Sheets.
- Coordinate with the Deans and Faculty for verification of grades.
- Sees to it that all students must comply with all the requirements needed upon enrollment.
- Sends notice to students who failed to submit the requirements.
- Sends Request Form to other School for F-137 or OTR if transferee.
- Maintains orderliness in filing credentials; Arranges students envelopes in their respective shelves.
- Arranges the Grading Sheets given by the Professor at the end of Semester.
- Arrange Scholastic Records of Students; Arranges Special Order No. Forms every Sem.
- Encodes grades in the Official Transcript of Records, Certification of Grades, and Scholastic Records of Students.
- Encodes communication letters made by the Registrar.
- Encodes name of the graduates’ students in the Diploma.
- Attends the needs of students (applying for their credentials – OTR)
- Performs other duties that may be assigned by the superior from time to time.
- Website: www.lantingcollege.edu.ph
Pharmacist Assistant
THE GENERICS PHARMACY
Novaliches, Quezon City, Philippines
02.2010 - 06.2010
- Responsible for the daily handling of transactions and interaction with the customers.
- Dispenses correct medicines to customers.
- Patient Care and counseling.
- Provide instructions to customers on how to administer the medication.
- Providing Drug Information to clients.
- Regularly conducts and accurately records of inventory of stocks.
- Responsible for the proper display and over-all storage of medicines and maintenance of the outlet.
- Obtains feedbacks from customers on products, prices, etc. and gives pertinent information to Manager and/or Pharmacist.
Education
Bachelor of Science - Nursing
Dr. Carlos S. Lanting College
Novaliches, Quezon City, Philippines10-2009
Bachelor of Science - Nursing
Manila Central University
Caloocan City, Philippines10-2006
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Capitol Institute
Novaliches, Quezon City, Philippines03-2005
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Silvestre Lazaro Elementary School
Valenzuela City, Philippines03-2001
Skills
- Strong inter-personal skill
- Sales Know-How
- Customer Service
- Appointment Setting
- Active listening and Communication
- Selling and upselling services
- Relationship Building
- Solution Oriented
- Can work easily on new concept and take its responsibilities
- Self-motivated and can set successful priorities
- Obedient, Hardworking and Goal-oriented
- English Fluent and Computer Literate
- Skillful at processing data and information, keeping records and tabulation
- Able to accurately perform multiple tasks
- Can do sales works
References
- Eliza, Satulan, College Registrar, (02) 938-77-89, (02) 939-19-30, DR. CARLOS S. LANTING COLLEGE, # 16 Tandang Sora Ave., Sangandaan, Novaliches, Quezon City, Philippines
- Polly, Bautista, Registrations Office Staff, (02) 938-77-89, (02) 939-19-30, DR. CARLOS S. LANTING COLLEGE, # 16 Tandang Sora Ave., Sangandaan, Novaliches, Quezon City, Philippines
DUTIES, TRAININGS AND SEMINARS ATTENDED
- BASIC PHARMACY TRAINING “Community Pharmacy Technician Course” - Dedicated to Patient Care February 22-25, 2010 (PPGI-TGP Training Room, Rm 301, Lawyer’s Cooperative Building, 459 Quezon Avenue Corner Banawe, St., Quezon City, Philippines)
- 2nd SCIENTIFIC SEMINAR “MED SURVEILLANCE” PHARMACOVIGILANCE March 27, 2010 (Lung Center of the Philippines Auditorium Quezon Ave. Quezon City, Philippines)
- “IMPROVING ORAL AND WRITTEN COMMUNICATION SKILLS” May 21, 2011 (Dr. Carlos S. Lanting College Multi-Purpose Hall, 6th Flr. Annex Building, Quezon City, Philippines)
- “BASIC LIFE SUPPORT AND STANDARD FIRST AID TRAINING” July 25-30, 2011 (Red Cross Disaster Management Center, C.P. Garcia St., U.P. Diliman, Quezon City, Philippines)
- “MANSMITH AND FIELDERS, INC. – NEW SELLING SCIENCE & MECHANICS” February 18-20, 2020 (Atlanta Center Building, 31 Annapolis St., Greenhills, San Juan City, Philippines)
Disclaimer
I hereby certify that the above information is true and correct in behalf of my knowledge and belief. KATHLEEN JOY S. VILLAMAYOR
Timeline
Sales Engineer (January 2016 – Present)
BUILDERS CHOICE, INC.
01.2016 - Current
Sales Assistant / Telemarketer (September 2011 – 2015)
BUILDERS CHOICE, INC.
09.2011 - 01.2015
Office Staff (Students Registration and Records Management Office)
DR. CARLOS S. LANTING COLLEGE
08.2010 - 06.2011
Pharmacist Assistant
THE GENERICS PHARMACY
02.2010 - 06.2010
Bachelor of Science - Nursing
Dr. Carlos S. Lanting College
Bachelor of Science - Nursing
Manila Central University
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Capitol Institute
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Silvestre Lazaro Elementary School