Kathleen Exaltado
Accounting Assistant
Valencia
Summary
With over 8 years of experience in the field of accounting, I have developed a strong foundation and expertise in various aspects of accounting and tax compliance. During my tenure as an accounting assistant I have had the opportunity to work with diverse clients and industries, including small businesses, corporations, and individuals. This has leverage my skills and experience to contribute to the success of an organization and assisting clients in the complexity of accounting and taxation.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
Virtual Assistant (AU Tax)
Pathcutters AffordableStaff
10.2021 - 11.2023
- Preparing individual tax returns for clients ensuring accuracy and compliance according to Australian tax laws.
- Assist in preparation of Business Activity Statements and Installment Activity Statement for clients.
- Collaborate with client contacts to gather necessary financial documents and information required for tax return preparation.
- Assist in preparation of Single Touch Payroll (STP) Finalization ensuring accurate reporting of employee wages and tax withholdings.
- Assist in preparing trust tax returns in compliance with trust tax laws and regulations.
- Assist in preparing company tax returns including accurate reporting of income, expenses, and deductions.
- Maintain organized and up-to-date client files, ensuring confidentiality and data security.
- Collaborate with accounting team to ensure timely and accurate completion of all tax-related tasks.
- Stay informed about changes in tax legislation and regulations by participating group tax training and referring to ATO website as reliable guide.
Customer Service Representative (Billing)
Transcom Worldwide Philippines
04.2017 - 03.2018
- Handle incoming calls and inquiries from customers regarding billing-related matters, such as billing statements, payment options, account balances, and disputes.
- Provide exceptional customer service by actively listening to customers, empathizing with their concerns, and effectively addressing their needs.
- Investigate and resolve billing discrepancies or disputes, working with support or supervisor as necessary.
- Assist customers in processing payments, setting up payment arrangements, and assist customers with understanding their billing options.
- Educate customers on billing policies, fees, and charges, ensuring they have clear understanding of their account details.
- Escalate complex or unresolved issues to supervisors or to appropriate department for further assistance.
- Stay up-to-date with company policies, procedures, and product offerings to provide accurate and relevant information to customers.
- Utilize customer relationship management (CRM) software to document customer interactions and maintain accurate records.
- Meet or exceed performance metrics, including call quality, customer satisfaction, and productivity targets.
Accounts Receivable Assistant
Alligator Logistics Pte Ltd
02.2012 - 06.2015
- Gather necessary information from different departments to prepare invoices accurately.
- Verify accuracy of data, including pricing, quantities, and discounts, to ensure correct invoicing,
- Collaborate with Sales and Operations teams to resolve any discrepancies or issues related to invoicing.
- Generate and distributes invoices to clients in timely manner, using company's invoicing software.
- Maintain comprehensive records of all invoices generated, including tracking and updating payment status.
- Respond to client queries requests related to invoicing providing excellent customer service.
- Collaborate with Finance team to reconcile discrepancies and billing processes.
Accounts Payable Assistant
Julies Franchise Corporation
10.2009 - 11.2011
- Code and enter invoices into accounting system, ensuring proper allocation of expenses to appropriate accounts.
- Review and verify invoices for accuracy, completeness, and adherence to company policies.
- Match invoices with purchase orders and receiving documents to confirm accuracy of goods received.
- Ensure compliance with internal controls and company policies related to accounts payable.
Education
Bachelor of Science - Management Accounting
CIT-University
Cebu City 06.2005 - 10.2009
High School Diploma -
Faraon Institute
Cadiz City 06.2001 - 04.2005
Skills
Individual Tax Returns
Trust and Company Tax Returns
Bookkeeping and Accounting
Data Entry
Working with Spreadsheets
SAP
Tax Manager
XPA
Xero
Active Workpapers
Timeline
Virtual Assistant (AU Tax)
Pathcutters AffordableStaff
10.2021 - 11.2023
Customer Service Representative (Billing)
Transcom Worldwide Philippines
04.2017 - 03.2018
Accounts Receivable Assistant
Alligator Logistics Pte Ltd
02.2012 - 06.2015
Accounts Payable Assistant
Julies Franchise Corporation
10.2009 - 11.2011
Bachelor of Science - Management Accounting
CIT-University
06.2005 - 10.2009
High School Diploma -
Faraon Institute
06.2001 - 04.2005