Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Ysabel Izon

Manila,NCR

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Human Resource Manager

Ark Land Development Corp.
07.2018 - Current
  • Maintaining accurate records and documentations.
  • Ensuring compliance with labor laws and regulations.
  • Manage the recruitment and selection process, including talent sourcing, interviewing, and hiring.
  • Develop and implement HR strategies and initiatives aligned with the overall business strategy and facilitated successful policies, implementation and enforcement to maintain legal and operational compliance.
  • Structured and administer employee benefit programs, payroll, and compensation according to market conditions, performance, and allotted budget.
  • Address employee grievances and dispute resolutions, ensuring compliance with labor laws and regulations.
  • Conduct performance management processes, including appraisals and feedback sessions.
  • Oversee the training and development programs to enhance employee skills and career growth.

Medical Office Assistant

Tsang Doctor’s Office
08.2023 - 11.2023
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Used Oscar McMaster EMR to schedule appointments for doctor visits and procedures.

Personal Shopper

Loblaws Companies Limited
09.2022 - 06.2023
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Team Member

Tim Hortons
04.2022 - 08.2022
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.

HR & Admin Officer

Ark Land Development Corp.
06.2015 - 06.2018
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Created, prepared, and delivered reports, letters, and memos to various departments.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Responded to employee inquiries regarding benefits and other HR topics.

Freelance Part-Time Tutor

Private Employers
06.2011 - 05.2015
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.

Advocacy and Communication Assistant

Community Crafts Association of the Philippines
10.2014 - 02.2015


  • Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
  • Assisted the Manager in creating plans for the organization’s campaign, seminars, and projects.
  • Created Social Media platforms and content and ensured that it reached a wide variety of audiences.

Accounting and Admin Assistant

Alcoriza, Manalansang CPAs and Co.
08.2012 - 12.2013


  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Assigned with data entry, processing, recording transactions, and updating the client’s ledger.
  • Assigned to do administrative and clerical work.

Education

Bachelor of Arts - Business Marketing

Seneca College - York Campus
Toronto, Ontario, Canada
07-2023

Bachelor of Arts - Mass Communication

St. Scholastica's College Manila
Manila, Metro Manila, Philippines
04-2012

Skills

  • Benefits and compensation management
  • Conflict Resolution
  • HRIS management
  • Payroll Management
  • Organization and time management
  • Communication and Teamwork collaboration
  • Personal Management and Interpersonal effectiveness
  • Innovative Teaching Methods and Personalized Learning Plans Onboarding and Training
  • Proficient with Microsoft Office Suite

Certification

  • Certified Payroll Professional®
  • Teaching English As A Foreign Language International TEFL
  • Certified in Standard First Aid & CPR/AED level C (BL)
    CSA Std. Z1210-17 – Intermediate
  • Complete Barista Training

Timeline

Medical Office Assistant

Tsang Doctor’s Office
08.2023 - 11.2023

Personal Shopper

Loblaws Companies Limited
09.2022 - 06.2023

Team Member

Tim Hortons
04.2022 - 08.2022

Human Resource Manager

Ark Land Development Corp.
07.2018 - Current

HR & Admin Officer

Ark Land Development Corp.
06.2015 - 06.2018

Advocacy and Communication Assistant

Community Crafts Association of the Philippines
10.2014 - 02.2015

Accounting and Admin Assistant

Alcoriza, Manalansang CPAs and Co.
08.2012 - 12.2013

Freelance Part-Time Tutor

Private Employers
06.2011 - 05.2015

Bachelor of Arts - Business Marketing

Seneca College - York Campus

Bachelor of Arts - Mass Communication

St. Scholastica's College Manila
Katherine Ysabel Izon