Kate Andrea Rendon
Taguig, Metro Manila
Summary
Team management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, conflict resolution, and performance improvement. Known for reliability and adaptability in dynamic environments. Valued for excellent communication skills and ability to motivate and lead teams toward common goals.
Overview
7
7
years of professional experience
Work History
Team Leader Manager
The Empress Core Health & Wellness Inc.
06.2020 - Current
- Strengthened employee relations through clear communication, coaching, and development.
- Built a strong culture of accountability within the team.
- Solution-oriented and proactive in addressing challenges.
- Able to respond calmly and effectively in high-pressure situations.
Technical Support Representative
Teleperformance AURA
09.2018 - 06.2020
- Delivered fast, friendly, and professional customer service.
- Provided real-time customer support through chat, resolving technical issues quickly and clearly.
- Guided users through troubleshooting steps for software, account, and device concerns.
Education
Bachelor of Science - Tourism And Hospitality Management
Makati Science Technological Institute of The Philippines
Santa Mesa, Metro Manila, PhilippinesSkills
- Team leadership
- Employee development
- Performance management
- Conflict resolution
Timeline
Team Leader Manager
The Empress Core Health & Wellness Inc.
06.2020 - Current
Technical Support Representative
Teleperformance AURA
09.2018 - 06.2020
Bachelor of Science - Tourism And Hospitality Management
Makati Science Technological Institute of The Philippines