Kate Nacua Tungala
Sibonga
Summary
Dynamic professional with strong problem-solving abilities and a commitment to continuous learning. Excellent communication skills contribute to team success and drive positive results through collaboration and innovative thinking. Eager to embrace new challenges while advancing organizational objectives with dedication and enthusiasm. A proactive approach ensures readiness to adapt and thrive in fast-paced environments.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Operation Customer Expert
Teleperformance Philippines
01.2022 - Current
- With GDS experience specifically in SABRE
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Civil Registrar
Sibonga Municipal Hall
01.2022 - 12.2022
- Responsibility: Customer Service
- OJT
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Wait Staff Member
The Edge Sibonga
04.2020 - 12.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Education
Bachelor of Science - Business Administration, Marketing Management
Sibonga Community College
Poblacion, Sibonga, Cebu01.2022
Hummanities and Social Sciences - undefined
University of Cebu Banilad campus
Cebu City01.2018
Junior High School - undefined
Sibonga National High School
Sibonga, Cebu01.2016
Elementary - undefined
Sibonga Central Elementary School
Sibonga, Cebu01.2012
Skills
Computer Literate
Timeline
Operation Customer Expert
Teleperformance Philippines
01.2022 - Current
Civil Registrar
Sibonga Municipal Hall
01.2022 - 12.2022
Wait Staff Member
The Edge Sibonga
04.2020 - 12.2021
Hummanities and Social Sciences - undefined
University of Cebu Banilad campus
Junior High School - undefined
Sibonga National High School
Elementary - undefined
Sibonga Central Elementary School
Bachelor of Science - Business Administration, Marketing Management
Sibonga Community College
Languages
English
Filipino
Cebuano
Personal Information
- Height: 5'6
- Weight: 59 kgs
- Date of Birth: February 11, 2000
- Gender: Female
- Marital Status: Single
Skills And Interests
- Computer Literate (Microsoft Office)
- Good oral and written communication
References
- Emily M. Abayan, School Teacher, Argao National High School, 09950074534
- Jad Francis Come, Workforce Analyst, Teleperformance Philippines, 09511536835
Personal Information
- Height: 5'6
- Weight: 59 kgs
- Date of Birth: February 11, 2000
- Gender: Female
- Marital Status: Single
Skills And Interests
- Computer Literate (Microsoft Office)
- Good oral and written communication