Kate Abegail C. Tizon
Summary
With over 6 years of work experience at Toyota Calapan, including a 6-month internship at PAG-IBIG Calapan, I have gained valuable expertise in the automotive industry. As a billing staff member and pioneer in one of the largest automotive companies, I successfully managed all billing documents for serviced vehicles, ensuring their accuracy before handing them over to the cashier. Additionally, I excelled in my role as a GJ Job Controller, effectively managing incoming job requests and assigning them to competent technicians for high-quality completion. My organizational skills, motivation, and dedication are evident in my work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intern
Pag-Ibig Calapan
- Entering new registrants' data into the system or updating their status
- Assisting in processing loyalty card during field works
- Assisting other employees with other tasks
EM/GJ Job Controller
Toyota Calapan City, Inc.
11.2021 - Current
- In-charge of Repair Order distribution to technicians in accordance to their competencies
- Assure accuracy of Repair Order details before issuance to technician
- Ensure proper job distribution and follow up so that work is done correctly as per schedule
- Assure compliance of Kudawari and EM requirements especially on repair order
- Submit daily WIP Report to Service Manager, GM and Reception Head
- Constantly monitors and on time updating of Job Progress Control Board so that team members and customers can accurately view Job Progress on real-time
Service Billing Staff
Toyota Calapan City, Inc.
03.2018 - 11.2021
- Billing repair orders and ensuring that the items and prices are correct
- Making Weekly Statement of Account for other contractors
- Constantly monitors and enters all billed BP repair orders' details into the system
- Provides the attachments needed by the accounting department for the payment process for contractors
Education
Bachelor of Science in Business Administration - Marketing Management
Divine Word College of Calapan
01.2017
Skills
- Ability to fulfill objectives and goals by working as a part of the team
- Adaptable to a variety of working environments and willing to learn new abilities
- Skilled at balancing and prioritizing multiple task to meet deadlines
- Persistent in getting things done correctly and on time
- Proficient in Microsoft Office (MS Word, Excel and Power Point)
- Proficient in SAP
- Hard working
- Computer skills
- Quick learner
- Teamwork and collaboration
- Fast learner
- Attention to detail
- Flexible schedule
- Professionalism and etiquette
- Microsoft Office Suite
- Problem-solving
Accomplishments
· Most Appreciated Team Member of Toyota Calapan Service Department
TCA Christmas Tree Climber 2021 (Commitment and outstanding contribution to the company)
Certification
The Art of WOW Customer Service (Feb 2021)
Occupational Safety and Health Training, November2020
PERSONAL DATA
English
Intermediate (B1)
Tagalog
Bilingual or Proficient (C2)
Disclaimer
In any case, some information is not listed here; please contact me if you require additional information. I hereby declare that the information provided above is accurate to the best of my knowledge.
Timeline
EM/GJ Job Controller
Toyota Calapan City, Inc.
11.2021 - Current
Service Billing Staff
Toyota Calapan City, Inc.
03.2018 - 11.2021
Intern
Pag-Ibig Calapan
Bachelor of Science in Business Administration - Marketing Management
Divine Word College of Calapan
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