Katchela Macapulay
Administrative Assistant
Pasay, Metro Manila
Summary
Dynamic and results-oriented Bilingual Administrative Assistant with proven expertise in office management and effective communication, honed at Total Crest Business Support Inc. Excelled in enhancing operational efficiency and fostering vendor relationships, showcasing adeptness in Microsoft Excel and verbal communication. Demonstrated ability to mediate cultural misunderstandings, ensuring cohesive team dynamics.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Bilingual Administrative Assistant
Total Crest Business Support Inc.
Makati City, Metro Manila, Philippines
01.2018 - Current
- Enhanced office efficiency by managing and organizing daily administrative tasks.
- Provided comprehensive administrative support during company-wide audits while maintaining strict adherence to internal policies and procedures.
- Developed strong relationships with vendors through effective communication skills, resulting in improved service delivery times or cost reductions where possible.
- Organized company events and meetings, ensuring smooth execution and positive results.
- Ensured accuracy of financial records by assisting with invoicing duties and reconciling discrepancies as they occurred within the accounts payable/receivable process.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Handled sensitive information with discretion, ensuring privacy policies were upheld at all times during document handling or translation tasks.
- Served as a liaison between employees from different cultural backgrounds by mediating any misunderstandings or conflicts that arose due to language barriers.
Overseas Contract Worker
General Plastic Industrial Co., Ltd.
Taiwan, R.O.C
12.2007 - 05.2017
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Reported defective products or machinery to supervisor.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
J.D. -
Far Eastern University
Makati City, Philippines 07.2022 - Current
Bachelor of Science - Commerce Major in Financial Accounting
Far Eastern University
Manila City, Philippines 06.2002 - 03.2006
Skills
File Management
Meeting Coordination
Microsoft Excel
Computer Skills
Office Administration
Office Management
Data Entry
Microsoft Word
File Organization
Verbal Communication
Timeline
J.D. -
Far Eastern University
07.2022 - Current
Bilingual Administrative Assistant
Total Crest Business Support Inc.
01.2018 - Current
Overseas Contract Worker
General Plastic Industrial Co., Ltd.
12.2007 - 05.2017
Bachelor of Science - Commerce Major in Financial Accounting
Far Eastern University
06.2002 - 03.2006