Kassandra Lagura
Davao Del Sur
Summary
Dedicated and keen to detail Information Technology graduate. Eager to apply information technology inclined in monitoring, maintaining, and completing data. Special interest in achieving the millennial market and helping with retirement and general financial planning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IQOR Company
01.2021 - 01.2024
- Excellent customer service to assist their needs towards their satisfaction
- Follows guided system generated process and giving what customer need without violating the process
IT Support Intern
Local Government of Don Carlos
01.2022 - 01.2023
- Analyze current and past data
- Look at recent data performance and identify trends for upcoming events
- Prepare reports on the above information and communicate the insights of these reports for the events
- Consult with the management team to develop advertising and commercial plans for public events
- Suggest budgets and improvements based on the above information
Front Desk
K’Aballe Pension House / Pillow Suites
01.2018 - 01.2021
- Payment processing, booking and schedules for customers availability
- Sales inventory
Education
Bachelors - Information Technology
AMA Computer Learning Center of Bukidnon
12.2023
Skills
- Data analysis and reporting
- Microsoft application
- Excellent interpersonal skill
- Customer Service
- Observation
- Decision making
- Communication
- Multi-tasking
Certification
- Certificate of Academic Excellence in Information Technology, 05/23
- Certificate of Training on Community Affairs Office, 05/23
Accomplishments
- Dedicated and keen to detail Information Technology graduate.
- Eager to apply information technology inclined in monitoring, maintaining, and completing data.
- Special interest in achieving the millennial market and helping with retirement and general financial planning.
Timeline
IT Support Intern
Local Government of Don Carlos
01.2022 - 01.2023
IQOR Company
01.2021 - 01.2024
Front Desk
K’Aballe Pension House / Pillow Suites
01.2018 - 01.2021
Bachelors - Information Technology
AMA Computer Learning Center of Bukidnon
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