KAROLINE ALVAREZ ALCARAZ
ACCOUNTS RECEIVABLE ACCOUNTANT
Summary
Competent Accounts Receivable Specialist bringing 15 years of experience carrying out all accounts receivable functions in high volume environments.
Finance professional with extensive experience in accounts management and credit control. Known for streamlining payment processes, resolving discrepancies, and maintaining accurate financial records. Strong collaborator focused on team success and dependable in adapting to changing business needs, ensuring efficient operations.
Overview
19
19
years of professional experience
14
14
years of post-secondary education
1
1
Certification
Work History
ACCOUNTS RECEIVABLE SPECIALIST
BOSTON SCIENTIFIC PHILIPPINES, INC.
05.2018 - Current
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Maintained accurate financial records with meticulous attention to detail in data entry and account management.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Ensured compliance with industry regulations and company guidelines through regular audits of financial documents and record-keeping practices.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
- Monitored accounts to verify compliance with payment terms and schedules.
- Supported cash flow projections, analyzing accounts receivable trends and reporting findings to management.
- Enhanced team knowledge on best practices in accounts receivable management through regular training sessions.
- Assisted in development of credit evaluation criteria to mitigate risk while supporting sales growth objectives.
- Cultivated culture of continuous improvement, encouraging feedback on accounts receivable policies and procedures.
- Achieved significant improvements in customer dispute resolution timeframes by developing streamlined process.
- Streamlined invoice processing to reduce payment turnaround time, implementing efficient tracking systems.
- Provided valuable insights into potential areas of improvement within the accounts receivable department based on thorough analysis of trends data from historical transactions.
- Minimized bad debt write-offs, closely monitoring account statuses and initiating preemptive collection efforts.
- Collaborated with sales team to align billing practices with customer contracts, ensuring compliance and satisfaction.
- Optimized payment processing, adopting new technology solutions that expedited fund clearance.
- Improved client satisfaction with clear, timely communication regarding billing issues and inquiries.
- Boosted team morale and productivity by leading collaborative projects to improve accounts receivable processes.
- Ensured timely collection of payments by following up on outstanding invoices and negotiating with delinquent accounts.
- Reduced errors in billing, implementing rigorous quality control measures on invoice generation.
Senior Accounts Executive/Credit Controller
GLOBAL NAVIGATION SOLUTIONS PTE LTD
10.2008 - 12.2015
- Company Overview: Formerly DPM (SINGAPORE) PTE LTD
- Perform day-end closing and ensure all receipts tally with system report.
- Prepare payment vouchers and reminder notice.
- Bank-in and update daily collection into accounting system.
- Attends to customers' queries regarding their Outstanding Accounts.
- Maintain a healthy receivable balance and striving towards exceeding overdue targets at all times.
- Closely monitor outstanding customers' account via regular phone calls, frequent communications with Sales/Credit Control Section.
- Maintain a close and effective partnering relationship with external customer & internal sales.
- Assists in assuring good internal controls at all times in the receivables process.
- Ensure all invoices are accurately booked into system.
- Responsible for monthly closing of receivables accounts.
- Responsible for running customers updated Statement of Accounts.
- Reviews and prepares monthly creditors ageing report and follow up on outstanding balances.
- Prepare monthly accounts analysis and reconciliation, including bank reconciliation to ensure accurate reporting.
- Assist in intercompany reconciliation.
- Prepares audit confirmation letters.
- Prepares credit and debit notes for customers discount, goods returned & adjustments.
- Prepares credit notes for GST waiver.
- Prepares weekly cash sales report.
- Updates receipts & finance book from time to time.
- Prepares accounts schedules.
- Assists in Year-end Stock Take.
- Resolves customers' dispute on Statement of Account.
- Ad-hoc finance duties.
- Request creation and/or update on Customer's & Vendor's Master Data if needs arise.
- Overall in charge for Accounts Receivable collections.
- Formerly DPM (SINGAPORE) PTE LTD
Accounting Assistant
WALLEM MARITIME SERVICES INC.
07.2007 - 09.2008
- Conduct Accounting module for Seafarers' Pre Departure Orientation Seminar (PDOS).
- Computation of various Seafarers' claims such as leave pay, basic wage, subsistence allowance, severance pay, travel allowance, rejoining bonus, etc.
- Prepares payment order (PO) for various Seafarers' claims and Health, Retirement & Death Benefit Contributions.
- Prepares and checks monthly & quarterly statement of Seafarers' training levy billed to principals.
- Files and maintains Seafarers' TCCC & AJSU contribution records.
- Assist in preparation of Seafarers' monthly and single allotments.
- Attends to window transactions such as inquiries, complaints/grievances; releases and/or receive relevant documents from the seafarer service record, TCCC AJSU Booklet, NIS Statement, ID and letter of membership, request of claims, allotment, application form for re-joining crew, AMOSUP endorsement letter and others.
- Prepares certifications of Seafarers' premium payments for Medicare or loan purposes.
- Prepares endorsement letter to ASSOCIATED MARINE OFFICER'S AND SEAMAN'S UNION OF THE PHILIPPINES (AMOSUP).
- Provide back-up support within the team.
- Respond to all enquiries in a timely and accurate manner.
- Ensure that the team is rendering an effective service to internal and external clients.
- Responsible that all issues and concerns of clients are addressed sufficiently.
- Maximize productivity per working hour in order to meet productivity objectives.
- Avoid occurrence of errors, and take preventive measures to eliminate repetition of errors.
Accounting Staff
VAZQUEZ & ASSOCIATES ARCHITECTURE & DESIGN
06.2006 - 01.2007
- Ad-hoc finance related duties.
- Prepares check vouchers and cheques, including payments for Creditable Witholding Tax.
- Handles Suppliers' Accounts/ Accounts Payable.
- Files and maintains accounting records.
Education
Bachelor of Science - Accountancy
Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines 06.2002 - 12.2006
Secondary - undefined
St. Mary's Educational Institute
Lemery, Batangas 06.1998 - 03.2002
Elementary - undefined
Sinisian Elementary School
Lemery, Batangas 06.1992 - 03.1998
Skills
Fiscal reporting
Certification
I hereby certify that the above information are true and correct to the best of my knowledge and belief.
Timeline
ACCOUNTS RECEIVABLE SPECIALIST
BOSTON SCIENTIFIC PHILIPPINES, INC.
05.2018 - Current
Senior Accounts Executive/Credit Controller
GLOBAL NAVIGATION SOLUTIONS PTE LTD
10.2008 - 12.2015
Accounting Assistant
WALLEM MARITIME SERVICES INC.
07.2007 - 09.2008
Accounting Staff
VAZQUEZ & ASSOCIATES ARCHITECTURE & DESIGN
06.2006 - 01.2007
Bachelor of Science - Accountancy
Polytechnic University of The Philippines
06.2002 - 12.2006
Secondary - undefined
St. Mary's Educational Institute
06.1998 - 03.2002
Elementary - undefined
Sinisian Elementary School
06.1992 - 03.1998
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