KARL NATHANIEL E. FRESNIDO
Loans And Credit Specialist
Dasmariñas
Summary
Having an extensive experience dealing with various people, and knowledgeable to their needs. Adaptable to any work environment, and innovative to the needs of the company.
Overview
6
6
years of professional experience
Work History
Membership Associate
Air Materiel Wings Savings & Loan Association Inc.
09.2020 - Current
- Worked as front line staff ensuring all membership application is within the associations criteria of defined group.
- Responsible for the updating of members account, generation of passbooks, Identification Cards, and Certificates on Savings plans.
- Responds to customer inquiries and resolving their concerns.
- Assist in the process of financial transactions of the branch, specifically in customers overpayment.
- Coordinating member accounts concern to other departments
Customer Service Representative
RMS Collect Philippines Inc.
07.2019 - 03.2020
- Worked with customer to create suitable payment plan on their car loan based on current financial condition.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Handled inbound and outbound calls.
- Analyze and document transactions.
- Provides assistance by researching to resolve customers concern.
- Coordinates business concerns to other departments.
Loans and Credit Specialist
Air Materiel Wings Savings & Loan Association Inc.
09.2020 - Current
- Gathering resources and prospecting customers with capacity to loan based on their credit assessment.
- Handles loan application, processing and loan documentary requirements.
- Validate the authenticity of the submitted loan documentary requirements to various financial units and department.
- Facilitates the transfer of pension from other banks turning into branch loan production.
- Actively participated information drive programs in disseminating company's savings and loan products.
- Consolidating and performs negotiation to clients to order reduce past-due accounts, understated and written-off accounts.
Human Resources Compensation & Benefits Assistant (OJT)
ON Semiconductor Philippines, Inc.
06.2018 - 08.2018
- Assists on employees orientation, on-boarding and other programs.
- Coordinates and follow-up documentary requirements of the new hires on staff department.
- Updating of employees database.
- Organizes and delivers employees portfolio to the Pay-roll department.
- Renders spreadsheet of quarterly bonus.
- Facilitates the issuance of the requested certificates of employees.
- Helps in processing of employee’s retirement.
- Assisted on the releasing of back-pays and retirement benefits of retiring employees.
Loans and Credit Specialist
Education
Bachelor of Science - Psychology
Lyceum of The Philippines University-Cavite
General Trias, Cavite, Philippines 04.2001 -
Bachelor of Science - Electronics And Communications Engineering
Mapua Malayan Colleges Laguna
Cabuyao, Laguna, Philippines 04.2001 -
Skills
Adaptive Communication
undefinedReferences
- Jhen Mercado, ON Semiconductor, Philippines, Inc., Compensation & benefits supervisor, 09328497855
- Erica Posadas, RMS Collect Philippines Inc. – iQor, Collections Supervisor, 09454185222
Timeline
Membership Associate
Air Materiel Wings Savings & Loan Association Inc.
09.2020 - Current
Loans and Credit Specialist
Air Materiel Wings Savings & Loan Association Inc.
09.2020 - Current
Customer Service Representative
RMS Collect Philippines Inc.
07.2019 - 03.2020
Human Resources Compensation & Benefits Assistant (OJT)
ON Semiconductor Philippines, Inc.
06.2018 - 08.2018
Bachelor of Science - Psychology
Lyceum of The Philippines University-Cavite
04.2001 -
Bachelor of Science - Electronics And Communications Engineering
Mapua Malayan Colleges Laguna
04.2001 -
Loans and Credit Specialist
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