Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Karl Chester Candia

Software Developer
Davao City, Province of Davao del Sur,DAS

Summary

As a Software Developer at Inriver, I enhanced software efficiency through bug fixing and API integration. Strong problem-solving abilities and effective team collaboration drive my commitment to delivering exceptional results.

Overview

6
6
years of professional experience
3
3
Certifications

Work History

Customer Service Representative

Alorica
02.2019 - 09.2019
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Software Developer

Inriver
09.2019 - 06.2025
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Saved time and resources by identifying and fixing bugs before product deployment.
  • Updated old code bases to modern development standards, improving functionality.
  • Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.

Education

Bachelor of Science - Information Technology

University of Mindanao
Davao City
04.2001 -

Skills

Systems analysis

Certification

98-364:MTA: Database Fundamentals

Timeline

Software Developer

Inriver
09.2019 - 06.2025

Customer Service Representative

Alorica
02.2019 - 09.2019

98-364:MTA: Database Fundamentals

03-2018

98-388:MATA: Introduction to Programming using Java

03-2018

98-366:MTA: Networking Fundamentals

10-2017

Bachelor of Science - Information Technology

University of Mindanao
04.2001 -

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Karl Chester CandiaSoftware Developer