Seeking a dynamic work environment that fosters both personal and professional growth. Enhancing experience and knowledge while contributing skills and expertise to a company that values continuous development and provides opportunities for advancement.
Hi, I’m
Karla Thalia Villareal
Malabon City
Summary
Overview
12
years of professional experience
Work History
Royal Caribbean Group
Sr. Support
02.2023 - Current
Job overview
Royal Caribbean Cruises Ltd.
Specialist, MyRCL HR Assist
12.2019 - 01.2022
Job overview
Royal Caribbean Cruises Ltd.
Data- Entry (Project-Based)
08.2019 - 11.2019
Job overview
Riviera Mansion Hotel
Telephone Operator/ Receptionist
04.2017 - 04.2019
Job overview
SPES worker (Special Program for Employment of Students)
03.2013 - 05.2015
Job overview
Education
Our Lady of Fatima University
Bachelor of Science from Travel Management
01.2017
University Overview
Skills
- Customer Service
- Proficient in using Symphony /Sabre system
- Strong Interpersonal Skills
- Ability to multi-task
- MS Word
- MS PowerPoint
- MS Office Excel
- Lotus
- Outlook
- Mental health awareness
- Problem-solving
- Reliability
- Adaptability and flexibility
Timeline
Sr. Support
Royal Caribbean Group
02.2023 - Current
Specialist, MyRCL HR Assist
Royal Caribbean Cruises Ltd.
12.2019 - 01.2022
Data- Entry (Project-Based)
Royal Caribbean Cruises Ltd.
08.2019 - 11.2019
Telephone Operator/ Receptionist
Riviera Mansion Hotel
04.2017 - 04.2019
SPES worker (Special Program for Employment of Students)
03.2013 - 05.2015
Our Lady of Fatima University
Bachelor of Science from Travel Management
Spesexperience
Spesexperience
Special Program for Employment of Students, Malabon City, 03/01/13, 05/01/15Cocurricularactivitiesachievements
Cocurricularactivitiesachievements
- Gold Seal Awardee, American Hospitality Academy – Hospitality Professional Course, 05/31/16
- Gold Seal Awardee, American Hospitality Academy – Hospitality Supervisor Certificate, 01/19/17
- Civil Service Sub-Professional, 11/11/18
Specialskillsandtalents
Specialskillsandtalents
- Customer Service
- Proficient in using Symphony /Sabre system
- Strong Interpersonal Skills
- Ability to multi-task
- MS Word/ MS PowerPoint/ MS Office Excel/ Lotus/ Outlook
References
References
- Mr. Angelito Tugonon Fanggo, MBA, SWEP Coordinator, Travel Management Department, Our Lady of Fatima University, 09278804302
- Ariz De Guzman, Members Services Officer II, PAGIBIG Fund, 09655700549
- Ms. Marlyn D. Asistio, Export Assistant cum Customs Representative, Global Logistics 22 Customs Services, 09351619258
Events
Events
Travel Tour Expo 2017, Sentosa: The State of Fun, 02/10/17 - 02/12/17Preprofessionalexperience
Preprofessionalexperience
- Skynet Travel Corporation, Sales and Reservation, 04/04/16, 05/10/16
- Philippine Airport Ground Support Solutions, Inc, Operations Services Ramp
Spesexperience
Spesexperience
Special Program for Employment of Students, Malabon City, 03/01/13, 05/01/15Cocurricularactivitiesachievements
Cocurricularactivitiesachievements
- Gold Seal Awardee, American Hospitality Academy – Hospitality Professional Course, 05/31/16
- Gold Seal Awardee, American Hospitality Academy – Hospitality Supervisor Certificate, 01/19/17
- Civil Service Sub-Professional, 11/11/18
Specialskillsandtalents
Specialskillsandtalents
- Customer Service
- Proficient in using Symphony /Sabre system
- Strong Interpersonal Skills
- Ability to multi-task
- MS Word/ MS PowerPoint/ MS Office Excel/ Lotus/ Outlook
References
References
- Mr. Angelito Tugonon Fanggo, MBA, SWEP Coordinator, Travel Management Department, Our Lady of Fatima University, 09278804302
- Ariz De Guzman, Members Services Officer II, PAGIBIG Fund, 09655700549
- Ms. Marlyn D. Asistio, Export Assistant cum Customs Representative, Global Logistics 22 Customs Services, 09351619258
Events
Events
Travel Tour Expo 2017, Sentosa: The State of Fun, 02/10/17 - 02/12/17Similar Profiles
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