Karl Andrei Sevilla Bustillo
Angeles City Pampanga
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Energetic Barista specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks.
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Energetic Barista known for high productivity and efficient task completion. Possess specialized skills in espresso machine operation, latte art creation, and customer service excellence. Excel using active listening, clear communication, and team collaboration to enhance café operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Karl Andrei Sevilla Bustillo
Angeles City pampanga
11.2024 - Current
- Prepared a variety of coffee and espresso beverages, ensuring high quality and speed during peak hours.
- Maintained a clean and organized workspace, contributing to efficient operations and a welcoming environment.
- Stocked and replenished inventory levels of coffee beans and supplies, supporting uninterrupted service delivery.
- Assisted in training new baristas, sharing best practices for beverage preparation and customer service.
- Provided exceptional customer service, addressing inquiries and fostering a friendly atmosphere to enhance patron satisfaction.
- Managed cash register operations, accurately processing transactions and balancing the till at the end of shifts.
- Collaborated with team members to streamline workflow, improving overall efficiency during busy service periods.
- Developed knowledge of coffee brewing techniques, enhancing product quality and customer engagement through informed recommendations.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Created complex, hand-crafted beverages based upon customer preferences.
- Supported highest standards of conduct and service to support company reputation.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Ground beans for espresso shots according to individual customer specifications.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Placed orders with suppliers for delivery of products required for daily operations.
- Created promotional displays for advertising special events or promotions at the cafe.
- Implemented feedback from customers to improve service quality and menu offerings.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Checked brewing equipment for proper functionality.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Sliced fruits, vegetables and meats for use in food service.
Korean Walnut cake snacks Maker
Karl Andrei
Angeles City Pampanga
10.2024 - Current
- Developed unique Korean walnut cake recipes, enhancing product offerings and attracting new customers to the snack line.
- Collaborated with team members to streamline production processes, resulting in improved efficiency and reduced waste.
- Maintained high standards of food safety and hygiene, ensuring compliance with health regulations and enhancing product quality.
- Trained new staff on preparation techniques and safety protocols, fostering a skilled and knowledgeable production team.
- Monitored inventory levels of ingredients and supplies, ensuring timely restocking and uninterrupted production flow.
- Implemented quality control measures during production, improving consistency and taste of the Korean walnut cakes.
- Assisted in packaging and labeling finished products, ensuring adherence to branding standards and product specifications.
- Participated in product tastings and feedback sessions, contributing to continuous improvement and customer satisfaction initiatives.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Managed household errands and other essential duties.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Bakery Production Worker At J.CO Donut
Karl andrei Sevilla Bustillo
Angeles city pampanga
04.2024 - 10.2025
- Prepared and baked a variety of donuts and pastries, ensuring quality and consistency across all products.
- Assisted in maintaining a clean and organized production area, adhering to health and safety standards.
- Operated mixing and baking equipment efficiently, contributing to timely product output and adherence to schedules.
- Monitored ingredient inventory levels, reporting shortages to management to ensure continuous production flow.
- Collaborated with team members to streamline production processes, enhancing overall efficiency during peak hours.
- Trained new staff on proper baking techniques and equipment operation, fostering a knowledgeable and skilled team.
- Implemented quality control checks at various stages of production, ensuring compliance with company standards.
- Assisted in packaging finished products, maintaining a focus on presentation and product integrity for customer satisfaction.
- Maintained cleanliness of equipment and work area.
- Cleaned, sanitized and restocked workstations at end of shift.
- Assisted with the packaging and labeling of finished products.
- Loaded raw ingredients into mixing machines according to instructions provided by supervisors.
- Prepared dough for baking according to recipe specifications.
- Ensured quality standards were met throughout the production process.
- Measured ingredients accurately for production recipes.
- Adhered to strict hygiene protocols while handling food items.
- Disposed of waste materials safely and responsibly in accordance with company policies.
- Reported any malfunctions or damage to equipment to supervisors immediately.
- Organized supplies in designated storage areas to ensure easy access when needed.
- Operated automated bakery machinery in accordance with safety regulations.
- Followed all safety guidelines while operating machinery.
- Inspected product for defects or deviations from standard specifications.
- Recorded information such as batch numbers, quantities. onto log sheets.
- Dismantled bakery machines after each use and cleaned them thoroughly before reassembling them again.
- Trained new employees on proper operation of bakery machinery and related processes.
- Weighed ingredients accurately to ensure consistency in product quality.
- Maintained temperature, sweep and sanitation logs to document proper conditions.
- Maintained correct settings for temperature, humidity, and pressure during processing to consistently produce high-quality products.
Cook's Assistant At Cafe restaurant
Karl andrei Sevilla bustillo
Angeles city pampanga
03.2023 - 05.2024
- Assisted in food preparation and cooking, ensuring all dishes met quality standards and customer expectations.
- Maintained cleanliness and organization of kitchen areas, contributing to a safe and efficient work environment.
- Stocked supplies and ingredients, ensuring the kitchen was well-equipped for daily operations and minimizing waste.
- Collaborated with chefs to develop new menu items, enhancing customer satisfaction through innovative culinary offerings.
- Trained new kitchen staff on food safety protocols and proper cooking techniques, fostering a skilled team environment.
- Monitored food inventory levels and reported shortages, enabling timely restocking and maintaining kitchen efficiency.
- Supported the team during peak service hours, ensuring smooth operations and timely delivery of meals to customers.
- Implemented efficient food storage practices, reducing spoilage and optimizing ingredient usage throughout the kitchen.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Observed food safety and sanitation protocols to reduce germ spread.
- Stored food in designated containers and storage areas to prevent spoilage.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Prepared workstations with ingredients and tools to increase efficiency.
- Distributed food to waiters and waitresses to serve customers.
Education
Bachelor of Science -
AMA-Computer Collage
Angeles City Pampanga 01.2019 - 02.2019
Skills
- I have A basic knowledge about coffee
- I know How to make A dough and donut from JCO Donut company
- And My current Job i am all around making coffee and Also I am The One of Chefs that’ cooks Favourite Walnut cake snacks The famous favourite snacks of the Korean Foreigner
- Customer relations
- Critical thinking
- Customer service
Timeline
Barista
Karl Andrei Sevilla Bustillo
11.2024 - Current
Korean Walnut cake snacks Maker
Karl Andrei
10.2024 - Current
Bakery Production Worker At J.CO Donut
Karl andrei Sevilla Bustillo
04.2024 - 10.2025
Cook's Assistant At Cafe restaurant
Karl andrei Sevilla bustillo
03.2023 - 05.2024
Bachelor of Science -
AMA-Computer Collage
01.2019 - 02.2019