Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic
Karla Catte Angat

Karla Catte Angat

Business Process Specialist
Quezon City, Metro Manila

Summary

Results-driven Business Process Specialist with 4 years of experience in optimizing workflows, improving operational efficiency, and leading cross-functional initiatives. Proficient in Lean Six Sigma, process mapping, and data analysis. Seeking to contribute strategic process improvement expertise in a forward-thinking organization.

Overview

5
5
years of professional experience
19
19
years of post-secondary education
4
4
Certifications

Work History

Business Process Specialist

Majent Group of Companies
10.2022 - Current
  • Assist in proactively assessing business processes as well as responding to situations that arise with an action plan where needed.
  • Provides support to the network with concise and well thought guidance releases that can be understood and enforced with ease.
  • Assist in liaising relevant departments in assigned business units to identify each player’s role in policy formation and incorporates those responsibilities into a clear, comprehensive, and concise process flow/policy.
  • Assist in the promotion of system and process development by ensuring that development opportunities and activities are made available.
  • Assist in streamlining and development of specific systems, processes, and policies – departmental and interdepartmental.
  • Perform research and development activities on current retail trends and practices.
  • Assist in development and implementation of programs and standards (Customer Service and Operations related), relative to excellent and outstanding service.

Document Controller

Papercon Phils Inc.
04.2021 - 10.2022
  • Maintain and updates records of all official documentation including standardized procedures. This includes storing and verification.
  • Ensures effective implementation of document control processes and accurate records of all documents.
  • Ensures that all checklists used in production are up to date and still in use.
  • Ensures compliance and accurate processing of licenses and renewal for environmental permit and licenses.
  • Assists QMS head during audit certification.
  • Creates certificates of Inspections for outgoing deliveries.
  • Receives all incoming raw materials for non-conformity.

Safety Officer

Papercon Phils Inc.
04.2021 - 10.2022
  • Ensures all safety procedures are in line with OSH.
  • Monitors safety in the facility.
  • Reports on any unsafety practices to management.

Logistics Planner

Union Global Corp.
10.2020 - 03.2021
  • Allocate trucking deliveries and generate DR and SI Metro Manila Deliveries.
  • Follow-up deliveries and monitor all actual deliveries.
  • Responsible for checking and allocating stocks to serve for company clients.

Education

Bachelor of Science - Industrial Engineering

Technological Institute of The Philippines
Quezon City, Metro Manila, Philippines
04.2001 - 03.2020

Skills

Attentive

Certification

Excel Skills for Business: Intermediate II, Macquarie University – Coursera, 07/01/20, https://www.coursera.org/account/accomplishments/certificate/897C3A53QY99

Software

Microsoft Office (Visio, Powerpoint, Excel)

Minitab

LucidChart

CRM

Timeline

Business Process Specialist

Majent Group of Companies
10.2022 - Current

Document Controller

Papercon Phils Inc.
04.2021 - 10.2022

Safety Officer

Papercon Phils Inc.
04.2021 - 10.2022

Logistics Planner

Union Global Corp.
10.2020 - 03.2021

Bachelor of Science - Industrial Engineering

Technological Institute of The Philippines
04.2001 - 03.2020
Karla Catte AngatBusiness Process Specialist