Summary
Overview
Work History
Education
Skills
Timeline
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Karla Mae Pescador

Manila City,Philippines

Summary

Motivated professional demonstrating strong interpersonal skills and a willingness to learn. Adapts to changing demands through effective problem-solving and team collaboration. Committed to contributing positively to projects and supporting team goals.

Overview

12
12
years of professional experience

Work History

Inbound Materials Management

Property Company of Friends, Inc.
Mandaluyong City, Philippines
07.2025 - Current
  • Coordinated with warehouse personnel on upcoming deliveries to ensure timely receipt.
  • Collaborated with procurement team to evaluate suppliers' delivery performance.
  • Resolved complaints through clear communication and effective problem-solving.
  • Addressed customer concerns and escalated significant issues to supervisor for resolution.
  • Actively listened to customers to fully understand requests and address concerns.

System Support Associate

Property Company of Friends, Inc.
Mandaluyong City, Philippines
09.2014 - Current
  • Utilized ticketing system to track request and prioritise urgent request.
  • Collaborated with other team/department to enhance ticket requesting experience and exceed team goals.
  • Consistently met performance metrics, showcasing dedication to providing exceptional support services.
  • Ensure on-time and correct execution of SAP transactions.
  • Exhibited professionalism when dealing with other team/department.
  • Displayed flexibility to adapt to quarterly target to complete changes.

Education

Bachelor of Science - Information Technology

Jose Rizal University
Mandaluyong City
01-2014

Skills

  • Procurement coordination
  • SAP transactions
  • Ticketing system management
  • Customer relationship management
  • MS Office Suite
  • Adaptability to change
  • Willingness to learn
  • Team collaboration
  • Professional communication

Timeline

Inbound Materials Management

Property Company of Friends, Inc.
07.2025 - Current

System Support Associate

Property Company of Friends, Inc.
09.2014 - Current

Bachelor of Science - Information Technology

Jose Rizal University

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Karla Mae Pescador