With three years of experience in HR operations, I have honed my skills in employee management, process optimization, and data analysis. My strong background in streamlining HR functions has equipped me with a keen eye for detail and problem-solving abilities. Eager to leverage these skills in the IT industry, I am passionate about transitioning into a role where I can contribute to technology-driven projects and solutions.
Overview
6
6
years of professional experience
10
10
Certification
Work History
Recruitment Administrator
Socium Staffing Solutions Inc.
Taguig City, Metro Manila
01.2023 - 04.2024
Creates branded CVs according to our Hiring Manager's needs.
Analyzed employment-related data and prepared reports.
Provides administrative assistance to the operations team and other departments, as needed.
Maintained applicant tracking system, entering data such as resumes, contact information, and interview notes.
Manage calendars, schedule meetings, and coordinate appointments.
Provided support in the recruitment process including preparation of offer letters and contracts.
Researched industry trends related to recruitment strategies and best practices.
Advertised and promoted open positions using social media and digital marketing procedures.
Facilitated job application processes for qualified candidates.
Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
Assisted with the onboarding process for new hires.
Assisting in planning and executing operational projects, ensuring they are completed on time and within budget.
Coordinate with cross-functional teams to achieve project objectives.
HR Compliance Associate
SGV & Co.
Makati City, Metro Manila
06.2022 - 12.2022
Participated in ad-hoc project work, contributing to HR compliance knowledge.
Sending communication reminders for new hires to complete their compliance and pre-employment requirements. (Collecting and background check for Non-CPA, CPA, Lawyers, CPA-Lawyer)
Maximized team knowledge and productivity by training, monitoring, and directing employees in applying best practices and regulatory protocols.
Completed in-depth examinations of financial information to detect compliance issues.
Maintained detailed database of compliance data, activities and actions taken.
Supported internal and external auditing teams conducting impartial compliance reviews.
Liaised between management and employees to resolve conflict, alleviate problems, and interpret compensation and benefits policies.
Accessing cards using SIEM Tool, making new hire forms, and creating IDs of new hires of the Company.
Computing and finalizing their professional accountabilities.
Answering and resolving tickets through SLA software.
Editing and finalizing successful hires' profile and data at Success Factors/Employee Central.
Collected fees and application documentation for licenses and issued paperwork for follow-up actions.
Handling reimbursement requests for PICPA and PRC renewal and initial registration.
Generating reports and presenting them within the team.
Doing fieldwork.
Talent Coordinator
Ernst & Young GDS Philippines and IBM deployed by Risewave
Pasig City, Metro Manila
03.2022 - 05.2022
Attends to HR functional inquiries/requests/transactions as assigned (including inquiries or requests via telephone or email) in accordance with established policies and procedures.
Editing and finalizing new hires' profile at Success Factors/Employee Central.
Sending communication reminders for new hires to complete their compliance and pre-employment requirements for EY Employment in Singapore. (Collecting and doing a background check as well)
Ensures all transactions are processed, documented, and delivered within defined SLAs and quality standards, and that work instructions are diligently followed. Escalates issues as needed.
Ensures all new process updates are incorporated while processing transactions.
Responds to customer needs and inquiries, exercises good judgment in applying concepts and guidelines.
Follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and reports barriers and issues to Supervisor.
Responds to emails and inquiries in a timely manner.
Prepares and contributes to reporting, as directed.
Actively participates in and completes the performance management and development plan activities.
Identifies potential areas for process improvements and makes recommendations to the supervisor.
Assists with GDS initiatives and other projects as assigned.
Ensures GDS organizational policies and processes are followed.
Ensuring that SLA-impacting transactions and process control points are completed and met.
Other ad-hoc tasks and work activities assigned by clients, leaders, and management.
HR Assistant, Poject-based
Sykes now Foundever
Mandaluyong City, Metro Manila
09.2021 - 02.2022
Created reports from HRIS data for management review and decision making.
Assigned as Dovetail (SLA Software) Manager by our Supervisor and respectfully answered and assigned different concerns of the applicants with their onboarding processes.
Performed regular maintenance activities on the HRIS system to ensure data accuracy and integrity.
Resolved issues related to data entry errors in the HRIS system by troubleshooting problems and updating records accordingly.
Managed employee onboarding program for new hires ensuring completion of all required documents.
Conducted job applicant background checks in accordance with policy and procedures.
Admin Intern
Commission on Elections
Jalajala, Rizal
12.2018 - 03.2019
Compiled weekly reports on customer feedback and satisfaction ratings.
Developed presentations and organized events to promote products or services.
Provided administrative support by completing tasks such as filing documents and scheduling meetings.
Proofread documents before submitting them for review.
Prepared invoices, purchase orders, and expense reports according to company policies.
Identified needs of customers promptly and efficiently.
SK Counselor
Public Servant
Jalajala, Rizal
05.2018 - 10.2023
Created an environment that was safe, supportive, and conducive to learning for all students.
Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
Designed and implemented prevention programs targeting substance abuse, bullying, and other social issues.
Provided supervision and mentorship to junior counselors and counseling interns.
Collaborated with healthcare providers, social workers, and educational professionals to coordinate client care.
Provided crisis intervention services to clients experiencing acute mental health issues.
Education
Bachelor of Science - Information Technology
STI College
Tanay, Rizal
04-2019
Skills
Web Designing and Development
UX/UI Designing
HTML, CSS, JavaScript
AWS Cloud Practitioner
Duda Web App
Figma, Adobe Creative Cloud, Canva
SAP SF, Kenexa BrassRing, Dovetail, Power BI, Bullhorn
Cybersecurity, Frameworks, Ethical Hacking
ServiceNow
Applicant Tracking System (ATS)
Card Access 4k
Google Suit
Kronos
Sprout
GitHub, Git, GitBash
Sublime Text 3
Microsoft 365, Slack, Zoom, Teams
Virtual Assistant Professional Skills
CRM & CMS Applications
Certification
TESDA Visual Graphic Design NC III
Gurus - Programming using C#.Net
One Code Camp Academy – Frontend Essentials Bootcamp
IBM and Ernst & Young Cybersecurity & Design Practitioner Certifications