KARL BRIAN GOBUYAN

Motivated individual for the position Marketing and Outreach Coordinator, who is responsible for developing, implementing, and executing strategic marketing campaigns to increase awareness of interpretation as a profession, increase and retain membership, and attract new partnerships within our network.

Passionate and results-driven Digital Marketing Specialist specializing in SEO, with a focus on lead generation, email marketing, client nurturing, research and analysis, link building, keywords research, and adept at handling diverse ad-hoc tasks. Skilled in driving targeted traffic, improving search engine visibility, and optimizing digital marketing strategies for digital marketing websites, SaaS, e-commerce, and B2B sectors.

As a Financial Customer Representative, I served as the initial point of contact for customers, delivering expert assistance in app troubleshooting, fraud prevention, and financial statement inquiries. I cultivated strong relationships with banks throughout the United States, ensuring seamless communication and effective solutions tailored to customers' needs. With exceptional multitasking skills, I efficiently managed multiple chats simultaneously, providing prompt resolutions.

My dedication to delivering exceptional service earned me a stellar reputation, consistently receiving high ratings on Stella Connect and fostering a loyal customer base. I optimized efficiency by leveraging tools such as Zendesk, Slack, and Zoho, streamlining processes and enhancing communication. Through extensive knowledge of bank transactions and procedures, I provided accurate guidance and support to customers, establishing myself as a trusted resource in the field.

Results-driven professional with comprehensive experience in community outreach and partnership development. Known for strengthening community relationships through strategic initiatives and effective communication. Highly collaborative and adaptable, excelling in dynamic environments to achieve impactful results.