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KAREN RONGCALES
LICENSED PROFESSIONAL TEACHER
BOBON ,NORTHERN SAMAR
Summary
Dedicated Executive Administrative Assistant with excellent experience in industry. Able to multitask , manage time, maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication skills and upholding organizational policies and maintaining work productivity levels.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Executive Administrative Assistant
5GG Construction
02.2017 - 03.2024
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Ensured accurate financial reporting by assisting in the preparation of annual reports and financial statements.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Conducted regular audits on record-keeping systems to ensure compliance with internal policies and external regulations.
- Tracked funds, prepared deposits and reconciled accounts
- Managed employee benefits programs, ensuring timely enrollment, completed payroll accurately and timely to meet employee expectations..
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Department Head Stocker
Gaisano Grand Mall
03.2016 - 02.2017
- Lead team meetings to discuss performance metrics, set goals, and address areas of concern.
- Greeted customers and directed to requested products.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Participated in annual physical inventory counts, collaborating with other departments for accurate reporting.
- Mentored junior stockers, improving overall team performance and productivity.
Painter Helper
Heinen Import & Export (Heinimex Corporation)
02.2015 - 08.2015
- Increased work productivity by quickly adapting to new tools, techniques, and best practices in the painting industry.
- Improved overall project quality by ensuring proper application techniques and attention to detail during painting tasks.
- Ensured timely completion of projects through effective communication with team members regarding progress and deadlines.
- Performed essential maintenance tasks such as cleaning brushes, rollers, and tools after each use for optimal performance during future projects.
Teller
M Lhuillier Financial Services
07.2014 - 12.2014
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures..
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Processed customer transactions promptly, minimizing wait times.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Prepared reports on daily transactions for management review, highlighting areas for improvement or notable accomplishments.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
Education
Bachelor of Secondary Education - Secondary Education
05.2001 -
Bachelor of Science - Information Technology
05.2001 -
Skills
Reliable Multitasking Capabilities
Analytical Thinking
Appointment Setting
Information confidentiality
Continuous Improvement
Computer and Microsoft Office Skills
Travel Arrangements
Effective Communication
Active Listening
Problem-solving abilities
Office Administration Proficiency
Filing and data archiving
Record Keeping Efficiency
Document Preparation
Payroll
Financial Reporting Proficiency
Bookkeeping
Cash handling expertise
Expense Reporting
Software
Excel
Powerpoint
Certification
CUSTOMER SERVICE EXCELLENCE SEMINAR, Gaisano Grand Mall Catarman- June 21, 2016
Timeline
Executive Administrative Assistant - 5GG Construction
02.2017 - 03.2024
CODE OF BUSINESS ETHICS AND CONDUCT PRINCIPLES SEMINAR, Gaisano Grand Mall Catarman, September 8, 2016
09-2016
CUSTOMER SERVICE EXCELLENCE SEMINAR, Gaisano Grand Mall Catarman- June 21, 2016
06-2016
BASIC SUPERVISORY SKILLS WORKSHOP, Gaisano Grand Catarman, June 22, 2016
06-2016
Department Head Stocker - Gaisano Grand Mall
03.2016 - 02.2017
Painter Helper - Heinen Import & Export (Heinimex Corporation)
02.2015 - 08.2015
Teller - M Lhuillier Financial Services
07.2014 - 12.2014
Asia College of Advance Studies in Arts Sciences - Bachelor of Secondary Education, Secondary Education
05.2001 -
UNIERSITY OF EASTERN PHILIPPINES - Bachelor of Science, Information Technology
05.2001 -