Word
KAREN RONGCALES
LICENSED PROFESSIONAL TEACHER
BOBON ,NORTHERN SAMAR
Summary
Dedicated Executive Administrative Assistant with excellent experience in industry. Able to multitask , manage time, maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication skills and upholding organizational policies and maintaining work productivity levels.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Executive Administrative Assistant
5GG Construction
02.2017 - 03.2024
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Ensured accurate financial reporting by assisting in the preparation of annual reports and financial statements.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Conducted regular audits on record-keeping systems to ensure compliance with internal policies and external regulations.
- Tracked funds, prepared deposits and reconciled accounts
- Managed employee benefits programs, ensuring timely enrollment, completed payroll accurately and timely to meet employee expectations..
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Department Head Stocker
Gaisano Grand Mall
03.2016 - 02.2017
- Lead team meetings to discuss performance metrics, set goals, and address areas of concern.
- Greeted customers and directed to requested products.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Participated in annual physical inventory counts, collaborating with other departments for accurate reporting.
- Mentored junior stockers, improving overall team performance and productivity.
Painter Helper
Heinen Import & Export (Heinimex Corporation)
02.2015 - 08.2015
- Increased work productivity by quickly adapting to new tools, techniques, and best practices in the painting industry.
- Improved overall project quality by ensuring proper application techniques and attention to detail during painting tasks.
- Ensured timely completion of projects through effective communication with team members regarding progress and deadlines.
- Performed essential maintenance tasks such as cleaning brushes, rollers, and tools after each use for optimal performance during future projects.
Teller
M Lhuillier Financial Services
07.2014 - 12.2014
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures..
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Processed customer transactions promptly, minimizing wait times.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Prepared reports on daily transactions for management review, highlighting areas for improvement or notable accomplishments.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
Education
Bachelor of Secondary Education - Secondary Education
05.2001 -
Bachelor of Science - Information Technology
05.2001 -
Skills
Reliable Multitasking Capabilities
undefinedSoftware
Excel
Powerpoint
Certification
CUSTOMER SERVICE EXCELLENCE SEMINAR, Gaisano Grand Mall Catarman- June 21, 2016
Timeline
Executive Administrative Assistant - 5GG Construction
02.2017 - 03.2024
CODE OF BUSINESS ETHICS AND CONDUCT PRINCIPLES SEMINAR, Gaisano Grand Mall Catarman, September 8, 2016
09-2016
CUSTOMER SERVICE EXCELLENCE SEMINAR, Gaisano Grand Mall Catarman- June 21, 2016
06-2016
BASIC SUPERVISORY SKILLS WORKSHOP, Gaisano Grand Catarman, June 22, 2016
06-2016
Department Head Stocker - Gaisano Grand Mall
03.2016 - 02.2017
Painter Helper - Heinen Import & Export (Heinimex Corporation)
02.2015 - 08.2015
Teller - M Lhuillier Financial Services
07.2014 - 12.2014
Asia College of Advance Studies in Arts Sciences - Bachelor of Secondary Education, Secondary Education
05.2001 -
UNIERSITY OF EASTERN PHILIPPINES - Bachelor of Science, Information Technology
05.2001 -
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