KAREN MAE ORQUILLAS
ADMINISTRATIVE ASSISTANT
Buru-un, Iligan City,
Summary
Dedicated administrative assistant with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive individual when working with little to no supervision.
Overview
11
11
years of professional experience
21
21
years of post-secondary education
Work History
Administrative Assistant
Globalport Iligan Terminal Inc.
Iligan City
10.2021 - Current
- Processed Request from Other Departments
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Created and maintained databases to track and record customer data.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
Cashier / Paymaster
IMASCO Arrastre and Stevedoring Company Incorporated
Iligan City
09.2016 - 10.2021
- Prepare Collection to be deposited at the bank everyday (except Saturday & Sunday)
- Release salary of employees every
- Wednesday for hourly rate & every 15days for daily/monthly rate
- Prepare Purchase Order for Office and Field forms
- Prepare Weigh scale Monthly Report for PPA
- Issue Official Receipt to clients
- Prepare Checks to payees
- Prepare Cash Position Report (CPR) everyday
Accounts Receivable Clerk
IMASCO Arrastre & Stevedoring Company, Inc.
Iligan City
12.2013 - 09.2016
- Prepare Summary of Daily Collection Report
- Make Weekly Receivables Report
- Prepare Purchase Order for Office and Field forms
- Prepare Quarterly Sales for BIR requirements
- Prepare Monthly Report for Philippine Ports Authority
- Prepare Weigh Scale Monthly Report for Philippine Ports Authority
On-the-Job Trainer
IMASCO Arratsre & Stevedoring Company Incrporated
Iligan City
07.2012 - 11.2012
Education
Junior Secretarial
04.2001 - 03.2013
06.2004 - 03.2008
06.1998 - 03.2004
Skills
Excellent in communication skillsBasic Computer OperationAccountingStenography skillsEmpathyTeamwork Skills
Meeting minutes
Process optimization
Office administration
Document conversion
Customer and client relations
Spreadsheet management
Documentation and control
Administrative support
Purchase orders organization
Contract negotiations
Documentation and reporting
Recordkeeping
Relationship building
Office management
Accomplishments
- ISO 9001:2015 Quality Management System Awareness and
- Implementation Course
- ISO 14001:2015 Environmental management System
- Awareness and Implementation Course
- ISO 45001:2018 Occupational Safety and Health
- Management System Awareness and Implementation Course
- ISO 15489:2016 Records Management Course
- Email Writing and Etiquette
- Basic Occupational Safety and Health Training for Safety
- Officer - 2
- Basic Occupational Safety and Health Training for Safety
- Officer – 1
- Iligan City – Lanao del Norte Federation of Family Welfare
- Committees Year-End Assessment cum Learning Session on
- Philhealth and TESDA
- Family Planning Mentors in the Workplace Training
- Workshop on Bookkeeping and Basic Accounting for Non-
- Accountants
- Management Prerogative and Authorized Dismissal
- Violence Against Women and Children and Ten Dimension on
- Family Welfare Committee
- Learning Session on the Updates on Jurisprudence on Labor
- Standards & Labor Relations
- Customer Service and DO’S and DONT’s In an Interview
- Enhancing Students’ Proficiency in English Language
Affiliations
Representative Treasurer
Federation of Family Welfare Committee
2014-2015
Timeline
Administrative Assistant - Globalport Iligan Terminal Inc.
10.2021 - Current
Cashier / Paymaster - IMASCO Arrastre and Stevedoring Company Incorporated
09.2016 - 10.2021
Accounts Receivable Clerk - IMASCO Arrastre & Stevedoring Company, Inc.
12.2013 - 09.2016
On-the-Job Trainer - IMASCO Arratsre & Stevedoring Company Incrporated
07.2012 - 11.2012
Maria Cristina National High School - ,
06.2004 - 03.2008
ICTI – Polytechnic College - , Junior Secretarial
04.2001 - 03.2013
NAPOCOR Elementary School - ,
06.1998 - 03.2004