KAREN JOY ALEJANDRO-PUNZAL D.V.M.
Quezon City
Summary
Diligent Key Accounts Lead with solid background in managing key accounts and fostering client relationships. Successfully implemented strategic account plans to drive customer satisfaction and business growth. Demonstrated expertise in negotiation and conflict resolution.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
16
16
years of professional experience
Work History
Key Accounts Lead- Poultry
Boehringer Ingelheim Animal Healths Phils. Inc.
05.2023 - Current
- Responsible in leading a team of Key Account Managers within Poultry to ensure the achievement of the national key account strategy.
- Handles 4 GSAM Accounts - San Miguel Foods, Inc., Charoen Pokphand Foods, Bounty Plus Inc. and C-Joy (Cargill Philippines).
- Enhances customer satisfaction by proactively addressing concerns and providing tailored solutions.
- Developing comprehensive account plans to drive long-term value for both the organization and its clients.
Key Account Manager- Poultry
Boehringer Ingelheim Animal Health Phils., Inc.
01.2021 - 04.2023
Handled GSAM accounts - San Miguel Foods, Inc. and Charoen Pokphand Foods Philippines. Spearheaded various activities such as Poultry Technical Forums, Grower’s Forums, and Animal Health Summit. These were part of the continuing education programs of BI in partnership with SMFI to maintain strong client relationships to drive business growth.
Technical Sales Specialist- Swine
Boehringer Ingelheim Animal Health Phils., Inc.
08.2018 - 12.2020
Technical Sales Specialist- Poultry
Boehringer Ingelheim Phils., Inc.
07.2015 - 07.2018
Technical Sales Representative – Upper Bulacan
Bayer Philippines, Inc.
09.2010 - 06.2015
Area Manager for Bulacan
Peakheath/Equalivet Inc.
01.2009 - 05.2010
Farm Trial Monitoring
Atlas Feeds
09.2008 - 01.2009
Education
Doctor of Veterinary Medicine -
University of The Philippines – Los Baños
Los Baños, Laguna04.2007
Skills
- CRM proficiency
- Client relationship building
- Customer rapport
- Sales tactics
- Relationship selling
- Services optimization
- Account development
- Business and Account strategies
- Teamwork
- Customer service
Awards
- Boehringer Ingelheim Animal Health Phils., Inc.
SAM Champion for Philippines – 2022
Customer Hero Award (Poultry)- 2021
- Bayer Philippines, Inc.
Food and Animal Products (FAP) 2: Poultry – 1st Place, 2013
Food and Animal Products (FAP) 3: Ectoparasiticides – 1st Place, 2013
Oplan Project – 1st Place, 2013
Food and Animal Products (FAP) 1: Swine – 1st Place 2012
Food and Animal Products (FAP) 2: Poultry – 1st Place, 2012
Food and Animal Products (FAP) 4: Nutrition – 1st Place, 2011
Food and Animal Products (FAP) 2: Poultry – 3rd Place, 2011
- Peakheath/ Equalivet Inc.
Product Queen: Mighty Bull of Resvac, 2009
Product Queen: Mighty Bull of Feed Premixes, 2009
- 45th Philippine Society of Animal Science (PSAS) Convention
2008 Best Paper in Undergraduate Thesis
- University of the Philippines
Dr. Robert H. Lo Best Undergraduate Thesis in Poultry
Alejandro, K.M. 2008. The Effect of Corn Distiller’s Dried Grains with Solubles on the Production Performance of Layers. Undergraduate Thesis. College of Veterinary Medicine, University of the Philippines Los Banos.
Affiliations
- Philippine Veterinary Medical Association (PVMA) Member, 2010 – present
- Philippine Society of Animal Science (PSAS) Member, 2008 – present
- University of the Philippines Alumni Association (UPAA) Member, 2008 – present
- UP Society for the Advancement of Veterinary Medicine and Research (UP SAVER) Exchequer, 2005 – 2006 Chamberlain, 2004 – 2005
- University of the Philippines Isabela Society Alumni Association (UPISAA) Board of Association Officers (BAO), 2012 - 2014
- University of the Philippines Isabela Society (UPIS) President, 2006 – 2007 Treasurer, 2005 – 2006 Co-Cordinator, Annual Literary Academic and Musical Contest 2002
Languages
English
Filipino
Timeline
Key Accounts Lead- Poultry
Boehringer Ingelheim Animal Healths Phils. Inc.
05.2023 - Current
Key Account Manager- Poultry
Boehringer Ingelheim Animal Health Phils., Inc.
01.2021 - 04.2023
Technical Sales Specialist- Swine
Boehringer Ingelheim Animal Health Phils., Inc.
08.2018 - 12.2020
Technical Sales Specialist- Poultry
Boehringer Ingelheim Phils., Inc.
07.2015 - 07.2018
Technical Sales Representative – Upper Bulacan
Bayer Philippines, Inc.
09.2010 - 06.2015
Area Manager for Bulacan
Peakheath/Equalivet Inc.
01.2009 - 05.2010
Farm Trial Monitoring
Atlas Feeds
09.2008 - 01.2009
Doctor of Veterinary Medicine -
University of The Philippines – Los Baños
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