Summary
Overview
Work History
Education
Skills
Certification
Hobbies and interests
Timeline
Generic
Karen Nalangan

Karen Nalangan

Tagum City,Philippines

Summary

Enthusiastic and reliable professional with knack for teamwork and problem-solving. Quick to learn and adapt, ensuring tasks are completed efficiently and to high standards. Excellent communication and interpersonal skills, making collaboration with colleagues seamless and productive.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barangay Health Worker

BHS
02.2025 - Current
  • Coordinate patient assistance tailored to individual needs and conduct interviews to assess appropriate medications for illnesses via virtual consultations with doctor
  • Provided health education to community members, promoting awareness of preventive measures and healthy practices.
  • Collaborated with local health professionals to coordinate outreach programmes, enhancing community access to healthcare services.
  • Assisted in organising and conducting health screenings, ensuring participants received necessary evaluations and referrals.
  • Conducted home visits to assess health conditions, providing guidance and support to families in need of assistance.

Call Center Agent

NR Global
07.2024 - 12.2024
  • functions as verifier
  • Documented customer interactions accurately in the database to maintain detailed records of communications.
  • Collaborated with team members to improve call response times and streamline customer service processes.
  • Followed up customer calls with further information or instructions when necessary.
  • Made high volume of sales calls per day exceeding company outbound call targets.

Education

Bachelor of Business Administration - BSBA Financial Management

UM Tagum College
Tagum City
2006

Skills

  • Patient interaction
  • Health education
  • Community outreach
  • Stakeholder collaboration

Certification

  • Basic Training on Updated Barangay Health Worker

Hobbies and interests

  • watching movies on Netflix
  • loves Music
  • reading

Timeline

Barangay Health Worker

BHS
02.2025 - Current

Call Center Agent

NR Global
07.2024 - 12.2024

Bachelor of Business Administration - BSBA Financial Management

UM Tagum College
Karen Nalangan