Karen Nalangan
Tagum City,Philippines
Summary
Enthusiastic and reliable professional with knack for teamwork and problem-solving. Quick to learn and adapt, ensuring tasks are completed efficiently and to high standards. Excellent communication and interpersonal skills, making collaboration with colleagues seamless and productive.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barangay Health Worker
BHS
02.2025 - Current
- Coordinate patient assistance tailored to individual needs and conduct interviews to assess appropriate medications for illnesses via virtual consultations with doctor
- Provided health education to community members, promoting awareness of preventive measures and healthy practices.
- Collaborated with local health professionals to coordinate outreach programmes, enhancing community access to healthcare services.
- Assisted in organising and conducting health screenings, ensuring participants received necessary evaluations and referrals.
- Conducted home visits to assess health conditions, providing guidance and support to families in need of assistance.
Call Center Agent
NR Global
07.2024 - 12.2024
- functions as verifier
- Documented customer interactions accurately in the database to maintain detailed records of communications.
- Collaborated with team members to improve call response times and streamline customer service processes.
- Followed up customer calls with further information or instructions when necessary.
- Made high volume of sales calls per day exceeding company outbound call targets.
Education
Bachelor of Business Administration - BSBA Financial Management
UM Tagum College
Tagum City2006
Skills
- Patient interaction
- Health education
- Community outreach
- Stakeholder collaboration
Certification
- Basic Training on Updated Barangay Health Worker
Hobbies and interests
- watching movies on Netflix
- loves Music
- reading
Timeline
Barangay Health Worker
BHS
02.2025 - Current
Call Center Agent
NR Global
07.2024 - 12.2024
Bachelor of Business Administration - BSBA Financial Management
UM Tagum College