KAREN ESEO
LILOAN
Summary
Dependable HR Professional with extensive experience in planning, directing and coordinating HR policies. Skilled in developing and implementing practical initiatives to meet employees' need and promote performance improvements. Excellent problem-solving skills and dedicated to employees and company's growth and improvements.
Experienced with strategic human resources management, including talent acquisition and development. Utilizes collaborative approaches to enhance team performance and morale. Knowledge of implementing HR policies that align with organizational goals.
Overview
21
21
years of professional experience
Work History
HR Director, PH Operations
RapidVisa Philippines Inc. (Boundless Immigration)
03.2024 - Current
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Led a team of People, HR Operations, Recruiting and Administrative Services for the Philippines
- Developed local HR strategies, guidelines and programs that connect to the overall global People
strategy. - Created and implemented HR standards for continual improvement of the efficiency and effectiveness.
- In collaboration with functional leaders you will develop and implement an effective recruitment
strategy and process that effectively meet our on-going hiring needs. - Provided leadership, direction and coaching to senior leaders and managers in all disciplines of HR
(e.g., talent acquisition, total rewards, learning and development, performance management, and
employee relations). - Built and maintained effective working relationships with the U.S. People team and cross-functional
relationships within the Philippines. - Created a great place to work by using our Boundless Values to guide our employee engagement and
People initiatives.
HR and Admin Manager
CEBU LANDMASTERS INC.
04.2021 - 04.2024
- Created and Enhanced HR Policies. Executed these policies and procedures across the entire organization.
- Maintained positive, professional working environment to optimize employees, third party partners and customer satisfaction.
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
- Managed team by offering support and constructive feedback to improve skills and maximize potential. Providing clear KRAs and KPIs that are achievable and provides positive outcome.
- Helped solve conflicts, disputes and concerns, offering practical and smart solutions. Created proper channel to ensure all issues and concerns are addressed.
- Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.
- Presented to the Management Team on Priorities, Execution of Plans and Timing, Cost/ Budget and giving sound recommendations based on the collaborative inputs across all Departments.
- Conducted visits across all offices and project sites to check and to ensure support is given to employees offsite. Making sure all policies are fully understood and acceptable to all.
Financial Advisor
PRU LIFE UK
12.2013 - 01.2022
- Consulted with clients to assess and meet short- and long-term financial goals.
- Developed and deepened relationships with new and existing clients.
- Counselled clients on financial matters and provide recommendations investment opportunities, products and services based on client needs and asset availability.
- Regularly reviewed accounts to verify economic changes, situational concerns and financial performance, modifying plans to meet expectations of clients.
- Assisted and processed claim.
Senior HR Manager
GIGABOOK INC
02.2019 - 11.2020
- Established HR management system applicable across different types of employees, departments and seniority levels.
- Created Employee Code of Conduct and cascaded to all employees to have a deeper understanding on this Policy. Executed due process on employees violating the Code of Conduct.
- Conducted alignment meetings to ensure proper handling of issues and concerns.
- Created HMO program in a cost-efficient way.
- Worked with the Department Heads to make sure all activities are aligned with their respective teams to ensure all employees are engaged and motivated.
- Facilitated Retrenchment Process and DOLE reporting.
- Coordinated well with US-based Management team on plans, employee feedback and compliance with collaborative recommendations from Cebu-based Management team.
Owner
WISH AND WHISK BAKERY
01.2016 - 07.2020
HR Consultant
CEBU GLASS ALUMINUM PALACE INC
02.2017 - 01.2018
- Audited clients HR policies, confirming alignment with Philippine labor laws.
- Created and enhanced HR Policies and Job Descriptions to all employees.
- Analyzed the existing manpower based on the created organizational structure.
- Checked the employment contracts, memos, appointment letters and all legal documents if it is based on DOLE standards. Made necessary corrections and reporting to DOLE.
- Set regular MANCOM meetings and guided the group as to what to discuss and analyze on the issues being presented.
- Designed Salary Structure and Job Grading.
- Created employee performance evaluations.
- Visited all branches periodically and made sure the policies and procedures were implemented.
- Assessed on the reports submitted and discussed with immediate heads as to the direction of the data being presented.
- Submitted full assessment report to the CEO.
Executive Personal Assistant
MJPH Property Management
02.2015 - 05.2016
Regional HR Manager
DRANIX DISTRIBUTORS INC
04.2012 - 10.2013
HR Supervisor
ARCENAS GROUP OF COMPANIES
12.2009 - 03.2012
HR Officer/ Sales Consultant
KAINOSHEALTH MANAGEMENT INC
10.2007 - 11.2009
Owner
FUUKAKU General Merchandising
02.2008 - 12.2008
Customer Service Representative
CONVERGYS
04.2007 - 10.2007
Math and Science Teacher
Sacred Heart School, Jesuits, Ateneo
04.2004 - 03.2007
Education
Bachelor of Science - Elementary
Saint Theresa's College
03.2004
Skills
- Human resources management
- Compensation and Benefits Administration
- Efficient resource management
- Compliance management
- Detail-oriented quality assurance
- Human resources budget oversight
- Strategic policy planning
- Collaborative team management
- Human resources analytics
- Workforce retention initiatives
- Cultural competency
- Effective internal communications
Timeline
HR Director, PH Operations
RapidVisa Philippines Inc. (Boundless Immigration)
03.2024 - Current
HR and Admin Manager
CEBU LANDMASTERS INC.
04.2021 - 04.2024
Senior HR Manager
GIGABOOK INC
02.2019 - 11.2020
HR Consultant
CEBU GLASS ALUMINUM PALACE INC
02.2017 - 01.2018
Owner
WISH AND WHISK BAKERY
01.2016 - 07.2020
Executive Personal Assistant
MJPH Property Management
02.2015 - 05.2016
Financial Advisor
PRU LIFE UK
12.2013 - 01.2022
Regional HR Manager
DRANIX DISTRIBUTORS INC
04.2012 - 10.2013
HR Supervisor
ARCENAS GROUP OF COMPANIES
12.2009 - 03.2012
Owner
FUUKAKU General Merchandising
02.2008 - 12.2008
HR Officer/ Sales Consultant
KAINOSHEALTH MANAGEMENT INC
10.2007 - 11.2009
Customer Service Representative
CONVERGYS
04.2007 - 10.2007
Math and Science Teacher
Sacred Heart School, Jesuits, Ateneo
04.2004 - 03.2007
Bachelor of Science - Elementary
Saint Theresa's College