Karen Enriquez
Dasmarinas Cavite
Summary
I hold a Professional Teaching License and Civil Service Professional Eligibility, equipping me with the necessary qualifications for the job and allowing me to contribute effectively to your office.
With 10 years of experience in both teaching and office administration, I have developed strong communication, organizational, and multitasking skills that allow me to effectively contribute to your office.
Overview
12
12
years of professional experience
Work History
Teacher
Governor's Hills Science School
03.2020 - 06.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Front Desk Agent
The Ritz-Carlton Hotel Company
08.2016 - 07.2017
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Sales Associate
Elyess Boutique Singapore
05.2014 - 05.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
College Instructor
Laguna State Polytechnic University
06.2012 - 03.2014
- Wrote reading lists to optimize student experience and enhance understandings of [Area of study].
- Provided extra help during office hours or through additional tutoring sessions to ensure all students had access to necessary resources for success.
- Conducted assessments of student progress, using data to inform instructional decisions and adapt lesson plans accordingly.
- Served on college committees focused on improving academic programs, policies, or procedures for greater institutional effectiveness.
- Designed course materials that aligned with learning objectives while also meeting diverse learning needs of the student population.
College Instructor
Canossa College
10.2011 - 03.2014
- Developed strong relationships with students through clear communication and active listening, fostering an inclusive classroom environment.
- Maintained detailed records of student attendance, participation, and academic performance for accurate reporting and evaluation purposes.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
Office Administrative Assistant
Canossa College
04.2010 - 01.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Certificate in Teaching Proficiency - Education
De LaSalle University Dasmarinas
Dasmarinas, Province Of Cavite, Philippines06-2019
Bachelor of Science - Computer Science
Canossa College
San Pablo City, Province Of Laguna, Philippines04-2010
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Customer service
- Problem-solving skills
- Credit and cash payments
- Cash handling
- Listening skills
- Data entry
- Microsoft office
- Billing and invoicing
Timeline
Teacher
Governor's Hills Science School
03.2020 - 06.2022
Front Desk Agent
The Ritz-Carlton Hotel Company
08.2016 - 07.2017
Sales Associate
Elyess Boutique Singapore
05.2014 - 05.2016
College Instructor
Laguna State Polytechnic University
06.2012 - 03.2014
College Instructor
Canossa College
10.2011 - 03.2014
Office Administrative Assistant
Canossa College
04.2010 - 01.2012
Certificate in Teaching Proficiency - Education
De LaSalle University Dasmarinas
Bachelor of Science - Computer Science
Canossa College
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