Summary
Overview
Work History
Education
Skills
Timeline
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Karen Catipay

Karen Catipay

Team Leader
Cebu City, Province Of Cebu

Summary

Dynamic Team Leader at Concentrix with a proven track record in enhancing productivity through effective coaching and mentoring. Skilled in team supervision and building inclusive cultures, I drive performance improvements and foster collaboration, empowering team members to excel in their roles and achieve their career goals.

Overview

11
11
years of professional experience

Work History

Team Leader

Concentrix
06.2014 - 04.2025
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.

Education

Bachelor of Science - Tourism

University of Cebu- Banilad Campus
Cebu City, Province Of Cebu, Philippines
04.2001 -

Skills

Team supervision

Teamwork and collaboration

Work planning

Team motivation

Documentation and reporting

Coaching and mentoring

People management

Team building

Timeline

Team Leader

Concentrix
06.2014 - 04.2025

Bachelor of Science - Tourism

University of Cebu- Banilad Campus
04.2001 -

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