Hi, I’m
Kareem Laude
Quezon City
Summary
Dynamic Sales Manager with a proven track record at Apricot Solar and Boston Direct , excelling in relationship building and sales strategy development. Achieved significant sales revenue growth by mastering product knowledge and sales presentations. Known for exceptional motivational skills and leading teams to exceed sales targets through effective coaching and client relationship management.
Overview
3
years of professional experience
Work History
Apricot Solar
Sales Manager
11.2023 - 11.2024
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Boston Direct
Account Manager
09.2021 - 06.2023
Job overview
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Education
Post University Waterbury, Connecticut
Bachelor Of Economics from Banking And Finance
05.2024
Skills
- Relationship building
- Staff management
- Goals and performance
- Sales team training
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Sales strategy development
- Direct sales
- Sales coaching
Languages
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Timeline
Sales Manager
Apricot Solar
11.2023 - 11.2024
Account Manager
Boston Direct
09.2021 - 06.2023
Post University
Bachelor Of Economics from Banking And Finance
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