Kane Karnesse Jumarang-Trono

Kane oversees two teams as a Team Leader, such as the Lateral Admin and Background Check Teams.

• Validated the data submitted by the team for the reports
• Interpreted and presented the Monthly Business Review with the account's Management Team
• Monitored and assisted the team members to achieve their targets
• Conducted monthly coaching to each team members
• Mapped out the Background Check process with the client in connection to change in supplier
• Collaborated with the other workstreams to streamline the Background Check process
• Assisted the team in proposing process improvements
• Documented process changes and ensures that Operations Manual are up to date
• Investigated and proposed resolution to issues found
• Prepared any reports as necessary
• Analyzed project workflows, identifying bottlenecks and recommending solutions to optimize resource allocation
• Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks
• Assisted in recruitment to build team of top performers
• Facilitated decision-making processes within group through open dialogue and consensus-building techniques
• Conducted training to new employees on the scope of work

During this time, Kane co-lead the Skilled Service Hub Team of PwC account.

• Collaborated with the team's QA to establish audit points to ensure quality output
• Collaborated with the client in building an automation for the application up to initial screening for Executive Assistant roles
• Championed the adoption of new software tool (Phenom) and helped streamline workflows
• Served as one fo the superuser in Phenom to assist in implementing changes in the system
• Conducted coaching to the Sourcing Team
• Mapped out the status tagging and actions required when moving a candidate status in Phenom
• Documented process changes and ensures that Operations Manual are up to date
• Improved team collaboration by initiating regular meetings and engagement activities

Kane's shift from Admin workstream to Quality Assurance focused on supporting the Lateral Admin and Background Check Teams

• Built audit points for Lateral Admin processes such as Requisition Raising, Job Posting and Employment Agreement Creation
• Conducted audit checks, raised and proposed resolved issues in collaboration with the Team Leader
• Collaborated with BI Team to create report that shows the team's monthly audit scores
• Conducted urgent audit checks and investigation to any pressing issue
• Prepared and presented audit check results during the Monthly Business Review
• Identified risks associated with any suggested process improvement by the team
• Improved the account's Operations Manual to ensure process are updated and language used is consistent
• Monitored the updates made in the Operations Manual and chases the Team Leaders for any missing update
• Conducted quarterly Operations Manual review
• Conducted training to new hires
• Authored the step by step process in conducting QA checks

Kane moved with different teams under PwC account while holding the Principal Specialist role such as Interview Scheduling, Global Mobility, Lateral Admin and Background Check teams.

• Built the Global Mobility Team's tracker/checklist
• Handled processing of Permanent Residency process
• Acted as the Lateral Admin Team's 4 eye checker for Employment Agreement
• Assisted the Team Lead in data preparation for Monthly Business Review
• Championed the adoption of new software (Workday) and streamlined workflows
• Documented process changes and ensures that Operations Manual are up to date
• Conducted initial investigation and recommends resolution to the Team Lead
• Sub-headed the Background Check team as they transition out of the Lateral Admin Team
• Documented the step by step process of Background Check Team
• Built the Background Check Team's tracker
• Prepared and presented weekly status report with the client's Background Check PO
• CAO

As a Lead Recruitment Administration Specialist, her responsibilities include the following:

• Ensured that the volume is equally distributed amongst the team
• Investigated and resolved Data Integrity issues
• Ensured training decks, process guides, and checklist are updated
• Conducted process training to new hires and refresher training
• Lead group huddles
• Supported the team in processing ad hoc requests
• Acted as local point of escalation
• Owned the team’s trackers
• Raised requisitions in Taleo
• Created candidate profiles
• Processed monthly expense report
• Prepared weekly dashboard
• Conducted internal audits
• Posted job openings to career sections and job boards
• Moved candidates to Hired status

Kane joined AMS as a Recruitment Administration Specialist for an Investment Banking account.

• Raised requisitions in Taleo
• Created candidate profiles in Taleo
• Processed monthly expense report
• Prepared weekly dashboard
• Conducted internal audits
• Assisted interview scheduling and offer creation for a period of time
• Created process documents for the processes handled by the team
• Proposed process efficiencies where the most remarkable suggestion is the automation of monthly expense report validation.

• Validated, uploaded and encoded Contract Renewal for project employees (daily & monthly)
• Encoded of Notice of Termination, Memo, Offenses, Resignation letters, etc.
• Maintained 201 files of project employees
• Prepared and issued Certificate of Employment for project employees
• Prepared and submitted DOLE Report
• Distributed ATM renewals
• Encoded of account numbers, both renewal and new accounts
• Ensured completeness of previous employees' clearance attachments forwarded by project
• Routed clearances to Head Office signatories
• Routing of clearances to Head Office signatories;
• Computed of final pay
• Released final pay once check is available;
• Prepared Clearance Monitoring Report on a monthly basis for ISO
• Transmitted of Stale Checks to Accounting
• Re-processed stale checks
• Assisted current and previous employee's concerns
• Coordinated with Project Admin, Project Admin Assistant, and Timekeepers for discrepancies on documents forwarded to HRIS and other concerns
• Assisted the Benefits Assistant in computing the monthly salary credit for SSS Sickness Notification and releasing of SSS and Pag-IBIG checks