KAISER B. TOMAS
Bataan
Summary
A quick learner and with strong capability to adapt to new tasks and responsibilities. A team player, motivator, cooperative, confident and capable of completing challenging assignments in minimum duration with maximum accuracy. Solid management capabilities of initiating solutions in troubleshooting.
Overview
14
14
years of professional experience
Work History
I.T. SERVICES OFFICER
SHOPPING CENTER MANAGEMENT CORP.
Pasay City
05.2019 - Current
- Assessed, addressed, and managed all IT-related concerns for the Mall and SCMC administrative office.
- Provided systems and network assistance
- Responded promptly to service issues and requests
- Ensured sales reports were sent to the Mall Server.
- Fostered smooth functioning of both business and IT operations at the Mall.
- Managed and maintained various technical assets such as POS, Servers, IDF Cabinets, workstations, Wi-Fi, routers and switches
- Participated in Mall Setup activities at various SM branches nationwide
- Led VLAN planning and executed Network Tech Refresh project
INFORMATION SYSTEM SPECIALIST- Store Support
ROBINSONS RETAIL HOLDINGS INC.
Isabela
10.2014 - 04.2019
- Responsible for handling servers, POS systems, and IT equipment for a retail store
- Provided support for POS users while ensuring system integrity through policy implementation and assisting in problem resolution
- Monitored Windows Servers to identify and address performance issues and stability concerns.
- Analyzed and designed solutions for network, hardware, and software issues
- Performed routine application installations, configurations, and day-to-day administration tasks.
- Performed daily backup operations to ensure successful data and file system backups
- Maintained accurate historical records through documentation of system changes and revisions
- Participated in Store Setup activities at various Robinsons Branches nationwide
- Developed user-friendly reference guides by writing comprehensive operating instructions.
TECHNICAL ENGINEER
GLOBESTAR TECHNOLOGIES INC.
Isabela
07.2010 - 10.2014
- Provided technical support and service for EPSON, IBM, LENOVO HP, ACER, ASI, IpSTAR, and ICS.
- Experienced in repairing different types of IT hardware including laptops, netbooks,desktops,servers ,printers,copiers,and projectors.
- Implemented strategies for preventing recurrence of problems
- Determined product disposition and addressed technical issues pertaining to products
- Implemented best practices in technical solution development.
Education
Bachelor of Science in Information Technology - Information Technology
University of La Sallete
Santiago City, Philippines03-2010
Skills
- Technical Analysis
- Network Assistance
- Data Security
- Evidence storage
- Reporting and documentation
- Emergency Response
- Investigation Management
- Budgeting and finance
- System Management
- IT Literacy
- Microsoft Office
- Advance operations of Computers
- Cloud Computing
- Network Infrastructure
Google IT Support
Certification: Verify at
https://www.coursera.org/account/accomplishments/specialization/certificate/JPUA7KGQSEYX
AWS Fundamentals: Going Cloud-Native
Certification: Verify at coursera.org/verify/3XXTVERZNA2E
EPSON Philippines Corporation
Certification: Assembling and Disassembling Epson L-Series Printers
AWS Cloud Solutions Architect
- https://www.coursera.org/account/accomplishments/specialization/certificate/64JXVBQZC4EU
Timeline
I.T. SERVICES OFFICER
SHOPPING CENTER MANAGEMENT CORP.
05.2019 - Current
INFORMATION SYSTEM SPECIALIST- Store Support
ROBINSONS RETAIL HOLDINGS INC.
10.2014 - 04.2019
TECHNICAL ENGINEER
GLOBESTAR TECHNOLOGIES INC.
07.2010 - 10.2014
Bachelor of Science in Information Technology - Information Technology
University of La Sallete
Similar Profiles
DEBBIE CARILLE GUERRERODEBBIE CARILLE GUERRERO
DESIGN MANAGER at SHOPPING CENTER MANAGEMENT CORP-NORTH LUZON 1DESIGN MANAGER at SHOPPING CENTER MANAGEMENT CORP-NORTH LUZON 1
MARIE FE V. ACUSARMARIE FE V. ACUSAR
President and CEO at Ibuild Property Management Services CorpPresident and CEO at Ibuild Property Management Services Corp
CHENET INUMERABLECHENET INUMERABLE
Treasury Officer at Shopping Center Management CorporationTreasury Officer at Shopping Center Management Corporation