Summary
Overview
Work History
Education
Skills
Interests
Timeline
CustomerServiceRepresentative
Juzuel Canarias

Juzuel Canarias

Customer Service Representative
Caloocan City

Summary

Enthusiastic and dedicated professional with extensive experience in customer service and sales roles, including positions as a Customer Service Representative and Sales Clerk. A strong passion for helping others, combined with a commitment to delivering exceptional service, positions this candidate as an ideal addition to any team. Eager to leverage skills and a positive attitude to create memorable experiences for customers while supporting the overall success of the organization. Proven ability to foster relationships and drive satisfaction, ensuring customer loyalty and business growth.

Overview

4
4
years of professional experience
1
1
Language

Work History

Customer Service Representative

Teleperformance
01.2025 - Current
  • Assist customers, in partnership with American Express, by booking new flights, modifying existing reservations, processing cancellations, and issuing refunds as needed.
  • Provide accurate information on airline policies, baggage allowances, travel requirements, and promotional offers.
  • Resolve booking issues, payment discrepancies, and travel-related concerns in a timely and professional manner.

Customer Service Representative

Afni
06.2024 - 12.2024
  • Assist customers in completing credit check procedures for mobile purchases.
  • Communicate credit check results, and provide appropriate next steps to the customer.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Customer Service Representative

VXI
06.2023 - 04.2024
  • Assist customers in selecting and purchasing phones, TVs, home internet, and mobile internet services.
  • Provide detailed product information, pricing, and plan comparisons to help customers make informed decisions.
  • Process new service activations, upgrades, and contract renewals.
  • Promote special offers, discounts, and bundles to maximize sales opportunities.

Customer Service Representative

Inspiro Relia Inc.
04.2023 - 05.2023
  • Assist customers in selecting and purchasing flowers for various occasions.
  • Check and update customers on the status of their orders.
  • Provide product recommendations, pricing information, and details on available arrangements.

Sales Clerk

Ever Gotesco Department Store
10.2022 - 03.2023
  • Greet and assist customers in selecting appliances that match their needs and budget.
  • Provide detailed product information, features, and warranty options.
  • Process sales transactions accurately and efficiently.
  • Maintain cleanliness and organization of the sales floor.

Bagger

Savemore Supermarket
04.2021 - 09.2021
  • Bag groceries carefully to prevent damage, and ensure safe transport.
  • Assist customers in carrying purchases to their vehicles when needed.
  • Organize and arrange items in bags for convenience and safety.

Education

ABM -

St. Vincent De Ferrer College of Camarin Inc.
Caloocan City
2019

High School -

Bagong Silang High School
Caloocan City
03.2017

Elementary School -

Star Elementary School Unit 1
Caloocan City
03.2013

Skills

Customer service

Interests

Dancing

Timeline

Customer Service Representative

Teleperformance
01.2025 - Current

Customer Service Representative

Afni
06.2024 - 12.2024

Customer Service Representative

VXI
06.2023 - 04.2024

Customer Service Representative

Inspiro Relia Inc.
04.2023 - 05.2023

Sales Clerk

Ever Gotesco Department Store
10.2022 - 03.2023

Bagger

Savemore Supermarket
04.2021 - 09.2021

ABM -

St. Vincent De Ferrer College of Camarin Inc.

High School -

Bagong Silang High School

Elementary School -

Star Elementary School Unit 1

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Juzuel CanariasCustomer Service Representative