JUWANA CACAL MEDINA
Barista Bartender
Taguig City
Summary
Outgoing and friendly barista with exceptional interpersonal communication skills. Proven track record in efficiently processing payments, handling food, and meeting customer demands with a diligent and well-organized approach. Certified in safe food handling, knowledgeable in the operations of espresso machines, blenders, and coffee makers. Customer-oriented candidate dedicated to delivering high-quality service that promotes the cafe's culture, values, and mission. Consistently earns excellent feedback and praise from satisfied customers.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
Work History
Barista/ Bartender
Wildflour
03.2019 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Encoder
W-Bridges Manpower Corporation
06.2018 - 01.2019
Barista
Bo's Coffee WS and Landin Inc.
07.2017 - 02.2018
Education
Bachelor of Science - Hotel and Restaurant Management
STI College – Global City
Taguig City 01.2013 - 04.2017
Secondary - undefined
Maria Montessori Holy Christian School Inc.
01.2009 - 04.2013
Primary - undefined
Rizal Elementary School
01.2004 - 04.2009
Skills
Coffee machinery
Food preparation and safety
Foam art
Exceptional customer service
Adaptive and creative
Beverage preparation
Opening and closing duties
Hospitality service expertise
Dialectspoken
- Filipino
- English
References
- Lennuel Badilla Salvador, Assistant Department Manager at McDonald’s, 09060214626
- Krizztenne Immaculate T. Rodriguez, Baker at Coffee Master’s Inc., 09164898937
- Chrisel Policarpio, CSR at Asian Technology Services Inc., Double Dragon Tower 2, Pasay City, 09326138730
Extracurricular Activities
STI – Young Chef’s Club, member, 2014 - 2015
Training
- Hotel Exposure Seminar, 10/14/16 - 10/15/16, Quest Hotel & Conference Center- Clark Pampanga
- Software Proficiency Certification Program, 03/01/16, Hotel Property Management System
- HOUSEKEEPING AND FRONT OFFICE SEMINAR, 02/27/16, Hotel Dominic- Lima Park Hotel
- Bar Management, 02/27/15, Philip’s Sanctuary, Pestano Farm, Antipolo Rizal, Philippines
- Gastronomic Experience Seminar, Culinary Icon Atching Lillian Borromeo, Mexico, Pampanga
Personal Information
- Age: 28
- Place of Birth: San Juan M. Manila
- Citizenship: Filipino
- Date of Birth: 05/09/96
- Gender: Female
- Marital Status: Single
- Religion: Roman Catholic
Timeline
Barista/ Bartender
Wildflour
03.2019 - Current
Encoder
W-Bridges Manpower Corporation
06.2018 - 01.2019
Barista
Bo's Coffee WS and Landin Inc.
07.2017 - 02.2018
Bachelor of Science - Hotel and Restaurant Management
STI College – Global City
01.2013 - 04.2017
Secondary - undefined
Maria Montessori Holy Christian School Inc.
01.2009 - 04.2013
Primary - undefined
Rizal Elementary School
01.2004 - 04.2009