Juvylyn Llamas

HR Filing & Records Management (Primary Focus) / Payroll Support

• Organize and maintain up-to-date employee files - digital.
• Ensure documents are filed correctly (e.g., contracts, performance reviews, leave records, disciplinary actions).
• Ensure the confidentiality and security of all HR documents.
• Conduct regular file audits to ensure completeness, accuracy, and compliance.
• Assist in preparing contracts for full-time and part-time employees.
• Assist a colleague with the payroll task as directed.
• Support data entry for payroll processing as needed.
• Maintain confidentiality and accuracy of payroll information.

• Developing and implementing employee relations programs and strategies
• Resolving employee concerns and complaints regarding work-related issues
• Conducting investigations into allegations of inappropriate employee behavior.
• Providing counseling and advice to employees regarding their employment issues.
• Identifying legal risks and ensuring compliance with laws and regulations relating to employee relations.
• Providing advice and guidance to management on employee relations policies and procedures.
• Providing training to managers and employees on a variety of workplace issues.
• Developing, revising, and implementing HR policies and procedures.
• Monitoring trends in employee behavior and attitudes to predict potential issues.

• Managed negotiations with employees for salaries, contracts, working conditions and redundancy packages.
• Closely monitored employee performance, especially those on probation, ensuring employees worked efficiently and effectively.
• Closely monitored staff performance and attendance through metrics, meeting with underperformers to resolve issues.
• Provided counselling to employees regarding company policies, procedures and processes.
• Closely reviewed all CVs submitted to find suitable candidates for shortlisting and interviewing.
• Hired, trained and managed employees, including onboarding and conducting exit interviews.
• Calculated, prepared payroll of employees.

• Execute Melco's Operational Due Diligence Program, coordinate and perform diligence reviews on executives, vendors, partners, and junket operators, report diligence results to cross-functional groups, coordinate special projects and duties, manage a team of Due Diligence Analysts/Personnel.

• Compile background information, perform background checks, conduct internal and external research, evaluate applicants based on risk, interact with partners to investigate and resolve negative findings, maintain knowledge of policies and procedures, prepare written reports, track vetting items, assist in the maintenance of the Vetting and Vendor Master List, advise stakeholders on due diligence requirements, escalate matters requiring investigations, use investigative techniques.

• Conduct pre-employment vetting, conduct special investigations and interviews, conduct background investigations of vendor applications, prepare background check reports, identify fraudulent documents, assist in the administration and maintenance of the due diligence process, maintain background check files and databases.

• Handle daily administrative and HR duties, assist in recruitment, record maintenance, and payroll processing, provide HR administrative support, generate reports, assist in purchasing division, interact with guests for reservations and inquiries.