Juvylyn Llamas

Managed HR filing and records management processes. / Payroll Support

• Managed payroll and timekeeping to track hours and accurately pay employees.
• Support data entry for payroll processing as needed.
• Assisted with data entry for payroll processing.
• Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
• Organize and maintain up-to-date employee files - digital.
• Conduct regular file audits to ensure completeness, accuracy, and compliance.
• Prepared new hire letters, employee contracts, and corporate policies.
• Updated HR database with new employee information, changes in benefits, and other details.

• Developing and implementing employee relations programs and strategies
• Resolving employee concerns and complaints regarding work-related issues
• Conducting investigations into allegations of inappropriate employee behavior.
• Counseled and advised employees on employment issues to support resolution and enhance workplace satisfaction.
• Identified legal risks and ensured compliance with employee relations laws and regulations to mitigate organizational liability.
• Providing advice and guidance to management on employee relations policies and procedures.
• Providing training to managers and employees on a variety of workplace issues.
• Developing, revising, and implementing HR policies and procedures.
• Monitored trends in employee behavior and attitudes to anticipate and address potential workplace issues proactively.

• Hired, trained and managed employees, including onboarding and conducting exit interviews.
• Managed negotiations with employees for salaries, contracts, working conditions and redundancy packages.
• Closely monitored staff performance and attendance through metrics, meeting with underperformers to resolve issues.
• Closely monitored employee performance, especially those on probation, ensuring employees worked efficiently and effectively.
• Provided counselling to employees regarding company policies, procedures and processes.
• Closely reviewed all CVs submitted to find suitable candidates for shortlisting and interviewing.
• Calculated, prepared payroll of employees.

• Execute Melco's Operational Due Diligence Program, coordinate and perform diligence reviews on executives, vendors, partners, and junket operators, report diligence results to cross-functional groups, coordinate special projects and duties, manage a team of Due Diligence Analysts/Personnel.

• Compile background information, perform background checks, conduct internal and external research, evaluate applicants based on risk, interact with partners to investigate and resolve negative findings, maintain knowledge of policies and procedures, prepare written reports, track vetting items, assist in the maintenance of the Vetting and Vendor Master List, advise stakeholders on due diligence requirements, escalate matters requiring investigations, use investigative techniques.

• Conduct pre-employment vetting, conduct special investigations and interviews, conduct background investigations of vendor applications, prepare background check reports, identify fraudulent documents, assist in the administration and maintenance of the due diligence process, maintain background check files and databases.

• Handle daily administrative and HR duties, assist in recruitment, record maintenance, and payroll processing, provide HR administrative support, generate reports, assist in purchasing division, interact with guests for reservations and inquiries.