Juvy D. Doctolero
San Jose
Summary
Seeking a position in a dynamic organization where I can launch my career and towards build a strong skills set.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Casher
Kreatives printing and embroidery
Tanay
07.2025 - 01.2026
- Processed customer transactions accurately and efficiently.
- Maintained knowledge of products for effective customer assistance.
- Assisted with inventory management and restocking supplies.
- Collaborated with team members to enhance customer service experience.
- Resolved customer inquiries and concerns promptly and courteously.
- Supported promotional activities by informing customers of special offers.
Beauty ambassador / Saleslady at cosmetic
Ever Gotesco mall
Quezon city
03.2019 - 04.2020
- Engaged customers by providing product knowledge and beauty tips.
- Demonstrated makeup application techniques to enhance customer experience.
- Assisted in organizing promotional events and product launches.
- Maintained cleanliness and organization of beauty displays and counters.
- Collaborated with team members to ensure excellent customer service standards.
- Educated customers about skincare products and routines for optimal results.
- Managed inventory levels and restocked products as needed.
- Demonstrated an ability to interact positively with customers and co-workers at all times.
- Followed up with customers after purchase to ensure satisfaction with product.
- Developed relationships with vendors to ensure availability of desired products.
- Conducted demonstrations of beauty products for customers in store or at special events.
- Provided guidance on how best to use various cosmetic tools such as brushes or tweezers.
- Provided makeup services to clients including makeovers, facial treatments, eyebrow shaping, eyelash tinting.
- Performed administrative tasks such as taking inventory, submitting orders for restocking merchandise, filing documents.
- Organized beauty counter displays and restocked shelves as needed.
- Created monthly reports detailing sales activity and customer feedback.
- Trained new Beauty Ambassadors on proper procedures when interacting with customers.
Laundry attendant/Manager on Duty
Palm tower condominium
Makati
04.2016 - 04.2018
- As a manager on duty it is my responsibility to my staff as well to our customers enquirers. It is also my job to explain and fix the problems if there is any misunderstanding. My duty is to guide my staff and to give the best assistance/services to every customers/clients
- Operated laundry machines for washing, drying, and folding linens and garments.
- Maintained cleanliness and organization of laundry area and equipment.
- Sorted and categorized laundry items by color and fabric type.
Education
High School -
Manuel B. Guiñez Sr. National High School
Banaybanay 06.2004 - 04.2007
Elementary School -
Banaybanay central elementary school
Banaybanay 06.1998 - 01.2004
Skills
- Attention to Detailed
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Cash handling
- Transaction processing
- Inventory management
- Product knowledge
- Sales promotion
- Customer relationship management
- Effective communication
- Problem solving
- Attention to detail
- Hospitality and accommodation
- Customer relations
- Customer service excellence
- Daily reporting
References
John Clark Doctolero, Security Guard, AMVN, 09974458194, Johnclarkdoctolero23@gmail.com
Languages
- Tagalog
- Bisaya
- English, Fluent
- Tagalog
- Bisaya, Basic
References
References available upon request.
Timeline
Casher
Kreatives printing and embroidery
07.2025 - 01.2026
Beauty ambassador / Saleslady at cosmetic
Ever Gotesco mall
03.2019 - 04.2020
Laundry attendant/Manager on Duty
Palm tower condominium
04.2016 - 04.2018
High School -
Manuel B. Guiñez Sr. National High School
06.2004 - 04.2007
Elementary School -
Banaybanay central elementary school
06.1998 - 01.2004