Juveldine Genelo

Air Conditioning Technician/Freelancer

Self-employed

CEBU - CITY OF CEBU (CAPITAL)

10.2016 - Current

Established strong relationships with clients through clear communication, professionalism, and high-quality workmanship in every project undertaken.
Conducted energy audits to identify areas for improvement in overall building efficiency, resulting in cost savings for clients.
Continuously updated knowledge of industry trends and advancements in HVAC technology to provide the best possible solutions for customers.
Minimized equipment downtime by swiftly identifying and resolving technical issues in a timely manner.
Streamlined scheduling processes by maintaining an organized calendar of appointments, enabling efficient allocation of resources among multiple job sites simultaneously.
Coordinated with suppliers to ensure timely delivery of parts required for repair or installation projects, avoiding delays or additional costs.
Optimized inventory management processes by regularly assessing stock levels and ordering necessary supplies as needed.
Performed preventative maintenance tasks on HVAC systems, identifying potential issues before they escalated into more significant problems.
Improved client satisfaction with prompt and professional service, addressing concerns, and answering questions regarding their HVAC systems.
Adhered to safety regulations and protocols while performing tasks, minimizing risk of accidents or injuries on the job site.
Elevated company reputation within the community due to consistent positive feedback and referrals from satisfied clients.
Increased customer retention by providing exceptional follow-up services, ensuring optimal functionality of installed systems.
Mentored junior technicians by sharing expertise and guiding them through complex repair tasks to enhance overall team performance.
Maintained accurate records of all service calls, repairs, and installations to ensure proper documentation for future reference.
Contributed to the growth of the business by actively participating in networking events and promoting company services within the local area.
Conducted regular reviews of operations and identified areas for improvement.
Helped meet changing demands by recommending improvements to business systems or procedures.