Justin Russel Gopez
667 Purok 4 Calzadang, Bayu
Summary
Experienced with team leadership and operational management. Utilizes effective communication to delegate tasks and ensure project milestones are met. Track record of enhancing team performance through strong problem-solving and conflict resolution skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Leader
McDonald's
01.2023 - Current
- Assisted team members in executing daily tasks efficiently.
- Learned and adhered to safety protocols while operating equipment.
- Supported inventory management by organizing stock areas.
- Collaborated with peers to maintain high-quality service standards.
- Engaged in training sessions to develop operational skills.
- Contributed to maintaining cleanliness and organization of workspaces.
- Adapted quickly to changing work demands and priorities.
- Provided feedback on workflow improvements to enhance efficiency.
Fry Cook
KFC Restaurant
02.2019 - 01.2023
- Operated fryers and prepared high-quality chicken products according to KFC standards.
- Ensured compliance with food safety regulations and maintained cleanliness in work areas.
- Trained new team members on proper cooking techniques and equipment operation.
- Monitored cooking times to guarantee product consistency and quality.
- Managed inventory of supplies, minimizing waste through efficient resource use.
- Collaborated with kitchen staff to optimize workflow during peak hours.
- Implemented process improvements that enhanced overall kitchen efficiency and service speed.
- Conducted regular equipment checks to ensure functionality and safety compliance.
- Supervised daily kitchen operations to ensure food safety and quality standards were consistently met.
- Trained and mentored new fry cooks on equipment usage and best practices for efficiency.
- Developed and refined frying techniques, leading to improved product consistency and customer satisfaction.
- Managed inventory levels of fry station supplies, optimizing ordering processes to reduce waste.
- Reduced oil usage by optimizing cooking times and temperatures, leading to cost savings for the restaurant.
- Implemented time-saving strategies during peak hours, enabling the kitchen team to serve more customers without sacrificing quality.
- Resolved customer complaints related to food preparation swiftly, maintaining high service standards and loyalty.
- Trained new fry cooks on proper techniques and safety protocols, contributing to an overall improvement in team performance.
- Ensured consistent food quality through precise temperature monitoring and adherence to recipe guidelines.
- Proactively addressed potential bottlenecks during meal rushes by adjusting staffing levels or reallocating resources as necessary.
- Worked closely with management to review performance metrics and identify areas for improvement, leading to increased productivity and quality control.
Education
No Degree - Industrial Automation
Trade School
Angeles City, Province Of Pampanga, Philippines03-2020
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Heavy lifting
- Crew coordination
- New hire training
- Safety protocols and procedures
- Documentation and reporting
- Issue troubleshooting
- Verbal and written communication
- Proactive problem-solving
- Equipment inspection
- Schedule planning
Certification
- [Area of expertise] License - [Timeframe] servsafe
Timeline
Crew Leader
McDonald's
01.2023 - Current
Fry Cook
KFC Restaurant
02.2019 - 01.2023
No Degree - Industrial Automation
Trade School