JUSTIN LEE MACALALAG
BAR SERVER/WAITER
Blk3 Lot16 Sunshine St. Area 7B Fourth Estate Parañaque City,METRO MANILA
Summary
Diligent Bar Server/Waiter with solid foundation in providing exceptional customer service in busy bar environments. Consistently recognized for efficiency and maintaining positive atmosphere. Demonstrated expertise in multitasking and effective communication.
Overview
7
7
years of professional experience
1
1
Language
Work History
BAR SERVER/Bar Waiter
Talenjoint Inc.
07.2023 - Current
- Partnered with bartenders to develop sophisticated cocktail menus catering to diverse patrons.
- Gained extensive product knowledge through consistent tastings and training sessions, fostering confident customer recommendations.
- Established a pristine bar atmosphere, prioritizing compliance with health and safety guidelines.
- Improved the overall ambiance of the bar area through careful attention to lighting, music selection, and table arrangements.
- Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
- Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
Stock Clerk
Nursery Care Baby Company
03.2021 - 05.2023
- Completed physical inventory counts each month.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions and provided detailed product information.
- Reduced stock discrepancies by conducting regular audits and promptly addressing any issues discovered.
- Supported inventory control initiatives with thorough documentation of received shipments and distributed products.
- Facilitated smooth communication between stockroom staff and sales associates to ensure seamless operations on the sales floor.
Sorter and Encoder
Ninja Van
12.2018 - 12.2020
- Inspected items for damage or defects before sorting as part of quality control process.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Optimized workspace organization to facilitate faster, more efficient sorting operations.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
Service Crew Member
McDonald's
02.2018 - 11.2018
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
Education
High School Diploma -
Olivarez College
Parañaque City, Metro Manila 04.2001 -
High School Diploma -
Parañaque National High SChool
Parañaque City, Metro Manila 06.2012 - 03.2016
Skills
Multitasking efficiency
Teamwork orientation
Cleanliness standards
POS system operation
Salesmanship
Excellent customer service
Responsible alcohol service
Upselling strategies
Guest needs assessment
Table setting and bussing
Hospitality and accommodation
Guest relations
Team player
Timeline
BAR SERVER/Bar Waiter
Talenjoint Inc.
07.2023 - Current
Stock Clerk
Nursery Care Baby Company
03.2021 - 05.2023
Sorter and Encoder
Ninja Van
12.2018 - 12.2020
Service Crew Member
McDonald's
02.2018 - 11.2018
High School Diploma -
Parañaque National High SChool
06.2012 - 03.2016
High School Diploma -
Olivarez College
04.2001 -
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