Justine Marie B Sanchez
Mandaue City, Province of Cebu
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Recruitment Associate
Intouch CX
10.2021 - Current
- Enhanced candidate experience by providing timely and constructive feedback throughout the recruitment process.
- Streamlined interview scheduling for efficiency, coordinating with hiring managers and candidates to ensure a smooth process.
- Improved employer branding by collaborating with marketing teams to create engaging content showcasing company culture and values.
- Developed strong relationships with candidates, ensuring a positive experience and promoting long-term connections within the industry.
Customer Service Representative
Sykes Asia
05.2021 - 10.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company and placing online orders, improving overall user experience.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
English as a Second Language Teacher
Native Camp
01.2019 - 08.2021
- Designed interactive lessons to engage all learning styles and promote active participation.
- Increased student confidence through regular feedback and personalized instruction.
- Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
Administrative Assistant
Formosa English Education Center
06.2019 - 05.2021
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Education
Bachelor of Science - Tourism Management
University Of San Carlos
Cebu City, Philippines05.2019
High School Diploma -
Mandaue Christian School
Mandaue Cebu03.2015
Skills
Communication
Leadership
Customer Service
Time Management
Problem Solving
Effecient
Timeline
Recruitment Associate
Intouch CX
10.2021 - Current
Customer Service Representative
Sykes Asia
05.2021 - 10.2021
Administrative Assistant
Formosa English Education Center
06.2019 - 05.2021
English as a Second Language Teacher
Native Camp
01.2019 - 08.2021
Bachelor of Science - Tourism Management
University Of San Carlos
High School Diploma -
Mandaue Christian School
Similar Profiles
Sruthi Sudesh KumarSruthi Sudesh Kumar
Sr. Lead – HR Business Partner at Intouch CX India (formerly 24-7 Intouch India Pvt Ltd)Sr. Lead – HR Business Partner at Intouch CX India (formerly 24-7 Intouch India Pvt Ltd)
Pushpa Mary APushpa Mary A
Senior Customer Service Representative at Intouch CxSenior Customer Service Representative at Intouch Cx
Deepika Keshwa V.Deepika Keshwa V.
Senior E- Promoter Officer at Intouch CXSenior E- Promoter Officer at Intouch CX