Justine Jacob Erfe
Quezon City
Summary
Results-driven development professional with extensive experience in fundraising, donor relations, and program management. Known for strong focus on team collaboration and adapting to changing needs. Expertise in strategic planning, and stakeholder engagement. Reliable and goal-oriented, consistently delivering impactful results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business and Product Development Officer
College of Arts and Technology
01.2023 - 05.2024
- Collaborated with cross-functional teams to align fundraising efforts with organizational goals and objectives.
- Streamlined internal processes for improved efficiency in prospect research, donor management, and event planning.
- Defined and integrated roles, responsibilities, and processes for business team and data management organization.
- Developed successful fundraising campaigns for various organizational projects, resulting in increased financial support.
- Evaluated market trends and recommended marketing budget allocations to top management.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Maintained accurate records of all financial transactions related to donations, grants, and sponsorships for compliance purposes.
- Utilized social media platforms effectively as a means of engaging existing and potential donors in the organization''s mission, programs, and events.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
Operations and Sales Manager
APRO INDUSTRIES, INC
04.2020 - 12.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
Project Sales Director
New San Jose Builders, Inc
01.2018 - 03.2020
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
- Hired, trained and built high-performing team of sales representatives.
Property Sales Consultant
Ortigas and Company
01.2016 - 01.2018
- Increased property sales by consistently identifying clients'' needs and presenting suitable properties accordingly.
- Developed strong relationships with clients, resulting in numerous repeat customers and referrals.
Education
Master of Science - Engineering Management
Mapua University
Intramuros, Manila03-2021
Bachelor of Science - Engineering Management
Mapua University
Intramuros, Manila.03-2018
Skills
- Business development and planning
- Quality control
- Sales expertise
- Operations
- Strategic thinking
- Marketing
- Goals and performance
- Data analysis
- Market research
- Financial reporting
- Teamwork and collaboration
- Problem-solving
Certification
- Six Sigma Certification
- OSHA Certified
Timeline
Business and Product Development Officer
College of Arts and Technology
01.2023 - 05.2024
Operations and Sales Manager
APRO INDUSTRIES, INC
04.2020 - 12.2022
Project Sales Director
New San Jose Builders, Inc
01.2018 - 03.2020
Property Sales Consultant
Ortigas and Company
01.2016 - 01.2018
Master of Science - Engineering Management
Mapua University
Bachelor of Science - Engineering Management
Mapua University
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