Justine Christopher Dulay
Olongapo City, Province Of Zambales
Summary
Skilled professional with expertise as a barista and casino gaming specialist. Proficient in beverage preparation, customer service, and maintaining efficient workflows. Demonstrates adaptability, team collaboration, and strong communication in dynamic, high-energy environments. Experienced in espresso machine operation, inventory management, and ensuring engaging guest experiences and recognized for reliability, multitasking, and a positive attitude.
Overview
6
6
years of professional experience
Work History
Cook
French Baker
07.2024 - 01.2025
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Casino Dealer
Hann Casino & Resort
12.2022 - 11.2023
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Maintained a fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Exchanged legal currency for gambling chips and coin money.
- Maintained a secure gaming environment through consistent surveillance, identifying potential cheating or irregularities in gameplay.
Senior Barista
Holy Grounds Coffee House
06.2019 - 11.2022
- Ensured consistent adherence to company policies regarding cash handling procedures and employee conduct guidelines.
- Streamlined beverage preparation, resulting in reduced wait times for customers.
- Assisted with inventory management to ensure adequate stock levels and minimize waste.
- Improved customer satisfaction by providing exceptional service and maintaining a friendly demeanor.
- Resolved customer complaints professionally while maintaining a positive attitude, ensuring repeat business.
Education
Cruiseship Management
St. Benilde Center For Global Competence
2647 Rizal Ave, Olongapo, Zambales04-2018
Skills
- Cleaning and organization
- Food Handling
- Hospitality and service industry background
- Multitasking and organization
- Latte art mastery
- Espresso expertise
- Team player
- Cash handling
- Decision-making
Timeline
Cook
French Baker
07.2024 - 01.2025
Casino Dealer
Hann Casino & Resort
12.2022 - 11.2023
Senior Barista
Holy Grounds Coffee House
06.2019 - 11.2022
Cruiseship Management
St. Benilde Center For Global Competence
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