Justine Pablo
Chief of Staff/ Executive Virtual Assistant
Malabon City,METRO MANILA
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Chief of Staff
Shivan Bhavnani
Newyork, Newyork
02.2023 - 06.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
Marketing Department
Alexander Philippe
07.2023 - 09.2023
- Created and managed social media campaigns to increase brand engagement.
- Conducted market research to identify new opportunities and target markets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Lead Generation Specialist
Globalduck
04.2023 - 06.2023
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
- We used Linkedin to find new prospects
Cold Caller
Jacob Keshiram
05.2023 - 06.2023
- Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- We are calling real estate owners to ask if they are willing to sell their property
Team Manager
Alorica
Quezon, Philippines
01.2022 - 01.2023
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Coordinated team collaboration to share ideas and build best practices.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Facilitated meetings to communicate team performance goals and results.
- Established and maintained performance, quality and service standards for professional customer care.
Customer Service Representative
Alorica
Quezon, Philippines
2019.12 - 2022.01
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Timeline
Marketing Department
Alexander Philippe
07.2023 - 09.2023
Cold Caller
Jacob Keshiram
05.2023 - 06.2023
Lead Generation Specialist
Globalduck
04.2023 - 06.2023
Chief of Staff
Shivan Bhavnani
02.2023 - 06.2023
Team Manager
Alorica
01.2022 - 01.2023
Customer Service Representative
Alorica
2019.12 - 2022.01
Bachelor of Science - Education
City of Malabon University
06.2018 - 08.2022
Education
Bachelor of Science - Education
City of Malabon University
Malabon, Philippines 06.2018 - 08.2022
Skills
Microsoft Office Proficiency
Email Management
CRM Software Management
Calendar Management
Call Handling
Data Entry and Management
Time Management Tools
Social Media Management
File Management Systems
Web Research
Cloud-Based Communication Tools
Note-Taking Applications
Online Payment Processing
E-commerce Management
Content Management Systems (CMS)
SEO Basics
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Company CultureWork-life balanceHealthcare benefitsCareer advancementPaid sick leaveFlexible work hoursWork from home optionSimilar Profiles
ROBERT JOHN NAVARROROBERT JOHN NAVARRO
Technician II - Smart Dispatch Monitoring Service at Emerson Electric Asia Ltd ROHQTechnician II - Smart Dispatch Monitoring Service at Emerson Electric Asia Ltd ROHQ
Bernard Joseph ClaroBernard Joseph Claro
Senior Accounting Partner at The Claros Management Services & Co.Senior Accounting Partner at The Claros Management Services & Co.
Oscar Orven ArutaOscar Orven Aruta
Senior Manager, Product Engineering at Vivum AISenior Manager, Product Engineering at Vivum AI
Elaine BoylesElaine Boyles
Marketing Supervisor at Ideal Focus Inc.Marketing Supervisor at Ideal Focus Inc.
Srishti SrivastavaSrishti Srivastava
Chief of Staff at Oikos ventures Pvt.LtdChief of Staff at Oikos ventures Pvt.Ltd