Justine Biaoco
Manager
Bacolod City, Province of Negros Occidental,NEC
Summary
Proactive and meticulous manager with over 12 years of experience in School management and teaching industry. Proficiencies in recruiting, teaching, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head Admin; Manager
SMILE ENGLISH ONLINE ACADEMY
03.2011 - Current
- HR
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- CLASS MANAGEMENT
- oversaw schedule management and classes
- Observed teachers and students and documented activities and implemented improvement plans to optimize classes
- Performed class evaluations to assess teacher strategies and effectiveness.
- Customer support
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
ESL TEACHER
Bacolod Sparta English Academy
01.2009 - 02.2011
- Educated students in basics of English grammar and conversational speaking.
- Created and delivered engaging lesson plans to accommodate different learning styles.
- Conducted group lectures and small-group instruction to teach and reinforce concepts.
Education
Bachelor of Science - Nursing
University of St. La Salle
Bacolod City03.2007
Skills
Excellent Communication
undefinedCertification
IELTS Passer. Band score 7.5
Timeline
IELTS Passer. Band score 7.5
02-2024
Head Admin; Manager
SMILE ENGLISH ONLINE ACADEMY
03.2011 - Current
ESL TEACHER
Bacolod Sparta English Academy
01.2009 - 02.2011
Bachelor of Science - Nursing
University of St. La Salle
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