JUSTINE ABLAO
Apalit, Province of Pampanga
Summary
Personable and organized, with knack for cultivating positive store environment. Understands importance of inventory management and customer service, demonstrating skills in team coordination and problem-solving. Committed to driving store success and enhancing customer satisfaction.
Overview
13
13
years of professional experience
Work History
STORE SUPERVISOR
Kyu Kyu Concept Incorporated
08.2023 - 01.2025
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
CASHIER
Sanford Marketing Corporation
12.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
RESTAURANT GENERAL MANAGER
Royal House Group
08.2017 - 09.2021
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
STAFF
Jollibee Foods Corporation
03.2012 - 08.2012
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
Bachelor of Science - Food And Service Management
Bulacan State University
Malolos, Province Of Bulacan, Philippines04-2016
Skills
- Inventory management
- Customer service
- Staff supervision
- Multitasking and organization
Seminar
Food Safety Training
Kyu Kyu Concept Incorporated
January 14, 2025
Customer Service Training1
Kyu kyu Concept Incorporated
November 30, 2023
Basic Training for Dining Staff
Kyu Kyu Concept Incorporated
September 2, 2023
Languages
English
Tagalog
Kapampangan
Character References
Herson Razon
Bulalo World Restaurant
Area Manager
09532857176
Joanna bel Gonsalez
Kyu Kyu Ramen99
District Supervisor
09673960623
Timeline
STORE SUPERVISOR
Kyu Kyu Concept Incorporated
08.2023 - 01.2025
CASHIER
Sanford Marketing Corporation
12.2021 - 05.2022
RESTAURANT GENERAL MANAGER
Royal House Group
08.2017 - 09.2021
STAFF
Jollibee Foods Corporation
03.2012 - 08.2012
Bachelor of Science - Food And Service Management
Bulacan State University
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