Justin Cedric Tiaga
General Santos, Province Of South Cotabato,SCO
Summary
Dynamic and organized Real Estate Assistant with experience in administrative support and digital marketing. Skilled in social media management and content creation. Agile with strong attention to detail and excellent customer service skills.
Overview
3
3
years of professional experience
Work History
Real Estate Administrative Assistant
Cyberbacker
San Diego, California (Remote)
11.2020 - 03.2024
- Supported agents in closing deals successfully with thorough documentation and contract management.
- Strengthened client relationships through regular follow-ups, personalized outreach efforts, and attentive support throughout the transaction process.
- Work closely with the client to ensure timely reports about listing or buying transactions and regularly updating the summary of offers to be sent to the seller in case there are changes.
- Created a listing presentation and buyer's presentation that can help the agent have a better proposal for the client.
- Brainstormed quarterly events to help keep the engagements to current contacts and leads.
- Prepared monthly newsletter for the existing contacts, researching different news and articles that are timely for that specific month, making sure everything is relevant to the county.
- Regularly update the client's KW website to make sure all information are timely.
- Contributed to successful marketing campaigns with eye-catching promotional materials and engaging social media content.
- Increased brand awareness by developing and implementing effective social media strategies.
- Managed multiple social media platforms such as Instagram, Facebook, LinkedIn, and YouTube, ensuring a consistent brand voice and message.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
- Preparing a full month worth of social media contents as part of the monthly social media content proposal.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Update contacts in KW Command and other marketing platforms used by the client.
- Research effective Smart Plans or text and email campaigns to be used in nurturing existing leads and contacts.
Mentor / Trainer
Cyberbacker
07.2021 - 04.2022
- Provide trainings to mentees on listing coordination, lead management, database management, social media marketing, and email marketing.
- Enhanced mentee performance by providing personalized guidance and support.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Collaborated with fellow mentors to exchange best practices, ensuring continuous improvement of mentoring strategies.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Maintained up-to-date knowledge of industry trends, ensuring relevance of advice provided to mentees in an ever-changing landscape.
Education
Bachelor of Science - Economics
Mindanao State University
General Santos City, Philippines07.2024
Skills
- Presentation Preparation
- Listing Coordination
- Marketing support
- Real Estate Transactions
- Multitasking and Organization
- Market Research
- Residential Real Estate
Timeline
Mentor / Trainer
Cyberbacker
07.2021 - 04.2022
Real Estate Administrative Assistant
Cyberbacker
11.2020 - 03.2024
Bachelor of Science - Economics
Mindanao State University